Consumer Documentation Specialist

# of Openings: 1 Consumer Documentation Specialist (Document Specialist) (4656-12) Highly Competitive Employee and Generous Paid Time Off 11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More DEADLINE TO APPLY: 1/26/2026 WORK LOCATION: Job & Family Services 222 E. Central Parkway Cincinnati, OH 45202 WORK HOURS: Full time 40 hours weekly SALARY: $19.03 hrly NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "." Convictions from this list may disqualify a candidate for employment with HCJFS. Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION): Ability to calculate fractions, decimals and percentages and to read and write common vocabulary. One (1) course in office practice and procedures. Or month experience Or equivalent ESSENTIAL JOB FACTORS: Must be able to lift 50 pounds and stand for long periods, bend, and stretch to do the work. Must maintain a valid driver’s license issued by the state of residency and required auto liability insurance. REGULAR AND PUNCTUAL ATTENDANCE IS REQUIRED TO PERFORM THE FOLLOWING ESSENTIAL FUNCTIONS: File Room Duties Handle all case record material of a highly confidential nature on all consumers (active or closed) for all divisions. File materials according to divisional protocols. Pull records for Federal, State or County auditors. Pull records for agency and authorized County Personnel. Utilize the State & Local computer applications (including but not limited to CRIS -E/SETS/SACWIS/ CDTS ) for research, record tracking, and label/file manufacture. Researches records to determine retention status. Shifts large volumes of case records. Assists staff with microfilm research or document imaging duties. Prepares case records for computer imaging. Operates high speed scanner for computer imaging of documents. “Index” (assign category) case records scanned into document imaging system. Box/log out/label imaged records for storage/disposal. Assists with inventory control at the off-site storage facility. Assists with delivery and pick-ups of records in the JFS buildings and at various county facilities. Maintains & provides statistical data as required. OTHER DUTIES AND RESPONSIBILITIES: Performs other related duties as assigned; participates in special projects. Attends and participates in training, workshops and meetings to enhance individual skills, knowledge and job performance. POSITIONS SUPERVISED: None KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates developed after employment) Knowledge of: office practices and procedures; agency policies and regulations. Ability to: carry out detailed oral or written instructions; respond to correspondence or e-mails, complete routine forms; read, copy and record figures and other data accurately; accurately copy material from one record to another and recognize grammatical and spelling errors; gather, organize, collate and classify information; maintain accurate records; sort items into categories according to established methods; obtain basic information and/or answer routine inquiries from other agencies or the public over the phone or in person; create and/or maintain a file system and/or database; properly handle confidential information; use a CRT for information retrieval and/or update functions; properly use, resupply and perform very basic routine service/repairs on office copiers, printers or other office machines; work alone on most tasks while being able to work in concert with others as needed; place documents in sequential order, to communicate with tact and diplomacy, problem solve, identify/differentiate/categorize large numbers of similar/related document types. Skill in: operating agency network personal computer software and program operating systems*; preparing, scanning, indexing records using On-Base Document Imaging System. LICENSURE AND CERTIFICATION REQUIREMENTS: None BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: State Automated Child Welfare Information System (SACWIS) State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last ten years Ohio Bureau of Criminal Identification Investigation (BCI) FBI Apply for this Position powered by