Host/Hostess

JOB SUMMARY:Greets, engages and seats all Guests in a warm and friendly manner, making a WOW first impression. Assists in maintaining the overall Guest flow of the restaurant. As Guests are departing, inquire about their experience, thank them for dining with us, and invite them back. To perform side duties including, but not limited to, answering the phone, bussing tables, washing dishes, expediting orders and running food.Maintains regular and consistent attendance and punctuality.PRINCIPAL ACCOUNTABILITIES:Greets, engages, and seats the Guest in a timely and controlled manner. Accommodates any special needs, (i.e., boosters, highchairs, disabilities, large parties, etc.). Opens doors for arriving and departing Guests. Consistently explains features and limited time offerings.Manages the Wait List as needed, quoting accurate times.Provides assistance to servers.Maintains clean and organized work and entry areas, including windows, floors.Checks the overall cleanliness of the restrooms every 30 minutes.Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures. QUALIFICATIONS Education:High School graduate or equivalent preferredExperience:Previous host/ hostess experience preferredSkills/Competencies/Certifications:Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in all areas of the restaurantReading, writing and superior communication skills requiredCommunicates with Guests demonstrating confidence, creating a friendly, relaxed atmosphere PHYSICAL REQUIREMENTS: Activity Frequency * Comments (i.e. max #. lbs, % of Activity Frequency * Comments (i.e. max #. lbs, % of time)BalancingInfrequently PullingInfrequently CarryingDaily25+ poundsPushingInfrequently ClimbingInfrequently ReachingDailyHigh shelvesCrawlingInfrequently Reach Above ShoulderDailyHigh shelvesCrouchingDailyLow shelvesRepetitive Foot MovementInfrequently JOB TITLE:Host (ess)JOB CODE: Depth PerceptionInfrequently Repetitive Hand MovementHourlyPOS system/serving utencilsFine ManipulationInfrequently SeeingHourly GraspingDaily SittingInfrequently HandlingHourly SpeakingHourly HearingHourly StandingHourlyShifts of 8+ hoursKneelingDaily StoopingDaily LiftingDaily25+ poundsWalkingHourlyShifts of 8+ hoursMixingInfrequently TwistHourly * Frequency: hourly / daily / weekly / occasional / infrequently EnvironmentalCondition *CommentsInside/OutsideVariableRestaurant environment, freezer, ovens; Outside to take out trashCold/HeatVariableRestaurant environment, grill, freezer, ovens; Outside to take out trashWet/DryVariableRestaurant environmentNoise/VibrationsVariableRestaurant environmentHazardsVariableRestaurant environment: knives, grill, fryerFumes/Dust/OdorVariablesmoke, cleaning chemicals, kitchen odors (spices, meat), grill / fryer * Condition: normal / none / extreme / variable Other FactorsCommentse.g. travelUp to 15%. May deliver full service catering.PI0ab0f1fe7e5d-30511-39246384