Sommelier

5 days ago


Miami Beach, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.About Four Seasons Hotel and Residences at The Surf ClubFrom the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history, quickly becoming a gathering place for exceptional figures of the past century, including Frank Sinatra, Dean Martin, Elizabeth Taylor, Winston Churchill, and more. It is here that you will find Four Seasons Hotel and Residences at The Surf Club, an oceanfront destination nestled within the North Miami Beaches. With a rich narrative and quiet drama, every design detail and experience, including the new Lido Restaurant at The Surf Club, The Champagne Bar and world-class Spa, evoke a sense of the past, a feeling of the present, and a hint of the future.About the roleWe are looking for a highly motivated Junior Sommelier to join the team.The Junior Sommelier is responsible to create wine lists, order wines and maintain and rotate wine stock. Provide wine suggestions to go with particular types of food, based on their knowledge of wine pairing, or suggest wines based on guests' taste preferences. Assist with food and beverage services, taking order and delivering of all orders throughout the restaurant when needed. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons’ policies and procedures.What you will doMaintaining accurate beverage program: wine list updates, POS system, etc.Training the staff on beverage program, across all Food & Beverage outlets.Train, evaluate, lead, motivate, coach, and discipline employees in the Resort’s Main Restaurant to ensure that established cultural and core standards are met.Organize, direct and control the work of employees in the Resort’s Main Restaurant.Ensure maximum guest satisfaction through providing exceptional service and attention to guests and colleagues alike.Running the shift as a manager on duty when necessary, completing all necessary opening and closing procedures.Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.Develop and maintain controls for beverage costs in order to maximize profitability (this may also include food & labor costs).What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals• Complimentary ParkingSchedule & Hours:• Full Time (Days, evenings, weekends and holidays.)US work authorization is required.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -



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