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Supervisor, Vehicle Operations Logistics
2 weeks ago
Vehicle Entry Supervisor/ Inspections Team
This position is responsible for supervising and directing the daily operations in all roles and functions in all areas of the locations team which include imaging, inspections, check in and specialty inspections.
Job Responsibilities:
• Ensuring that all images are assigned and completed before each sale and addressing all of the imaging needs for vehicles on property by running imaging reports to identify all imaging needs including Booth Pics.
• Review and implement Imaging procedures, making sure vehicles are imaged correctly and on time.
Monitor the imaging backlog daily and assigning Hot Case vehicles and ensuring that all work has been completed.
• Maintain a complete and thorough Imaging log, listing all vehicles needing images, and review daily for accuracy.
• Manage and direct the documentation of vehicle Imaging done on the ground and through the Black Widow Camera system to ensure images are correct in the Image Processor computer.
• Supervises quality control activities to assure accurate, timely and completion of imaging reports and or client requests.
• Performs physical checks on random vehicles. Provides detailed and timely feedback to employees on imaging issues.
• Administers equipment and maintains inventory supplies used in the department.
• Assures that account specific guidelines concerning Imaging are being followed. Maintains knowledge of account specific needs and communicates changes to departmental employees.
• Prepares daily reports by account to determine priorities for the day (oldest cars by receiving date and sale
cars first) and adjusts workload. Searches for outstanding vehicles in other locations.
• Provide quality service and interact with dealers to resolve customer complaints or any other problems that may occur.
• Maintains communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.
• Supervise and direct the work of imaging employees by determining work procedures, preparing
work schedules, expediting the workflow, assigning duties and examining work for accuracy and
conformance to policies and procedures.
• Assist manager in counseling and disciplining employee, monitoring and evaluating employee job
performance, and conducting performance appraisals
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure
efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim
values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
Qualifications:
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High School Diploma/GED and 7 years' experience.
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OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience.
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OR 9 years' experience in a related field
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Safe drivers needed; valid driver's license required
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Ability to drive vehicles with standard and automatic transmission.
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Proven change leader
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Servant leader with proven ability to develop high performing teams
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Demonstrated ability to operate effectively in highly matrixed environments
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Demonstrated track record of assessing, developing, and empowering talent
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Demonstrated track record of business analytics insights and cost management
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Strong negotiation skills and the ability to influence others
Preferred:
- Experience in Automobile or Auction industry preferred.
- Knowledge of transportation and current DMV laws and regulations preferred.
Work Conditions:
- Moderate noise level.
- Frequent exposure to outdoor weather.
- Regularly required to stand, walk, reach, talk and hear.
- Frequently required to stoop, kneel, crouch, bend, squat and climb.
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Drug Testing:
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
About Cox AutomotiveAt Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today
About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
