Vice President, Professional Services

Job Summary Vice President, Professional Services  Location: Palo Alto,California About Rubrik Rubrik is the world's leading data security company, pioneering "Zero Trust Data Security" to help organizations achieve cyber resilience against increasingly sophisticated attacks. Our "Rubrik Security Cloud" platform utilizes machine learning to secure data across enterprise, cloud, and SaaS applications, ensuring business continuity. The Opportunity: Elevating Professional Services Rubrik is seeking an experienced and visionary Vice President of Professional Services to scale, transform, and lead our global professional services organization across North America, EMEA, and APAC. This senior leadership role is critical for driving customer success and maximizing the value realization from their Rubrik investments through world-class consulting, onboarding and implementation, and enablement services. The VP will define and execute the global strategy, own the Professional Services P&L, and foster a high-performing, geographically dispersed team focused on operational excellence, innovation, and an exceptional customer experience. Key Responsibilities & Areas of Accountability Strategic Leadership & Global Business Management Global Strategy & Vision: Define and execute the multi-year strategic plan for the global Professional Services organization, aligning with Rubrik's worldwide sales and product strategies, particularly around the Rubrik Security Cloud and cyber resilience suite of products.Offerings Development & Innovation: Work with Product Marketing and Engineering to develop, productize, and continuously refine a portfolio of high-value, scalable services (e.g., Accelerators, Health Checks, Security Best Practices, etc.) to drive adoption and increase ARR.Executive Cross-Functional Alignment: Collaborate closely with leadership across Sales, Partner Ecosystem, Customer Success, and Product Management to ensure seamless global alignment, accurate scoping, and overall excellence throughout the customer life cycle.Global P&L Ownership: Own and manage the global Professional Services financial goals, including top-line revenue targets, utilization rates, and overall profitability across all assigned territories. Operational Excellence & Global Delivery Delivery Governance & Quality: Oversee all professional services engagements, establishing robust global project governance and ensuring projects are delivered on-time, within budget, and to the highest quality standards, resulting in exceptional customer satisfaction.Metrics & Reporting: Establish, monitor, and drive continuous improvement based on key performance indicators (KPIs) and global operating metrics (e.g., utilization, CSAT, time-to-value, time to deploy).Strategic Partner Ecosystem: Strategically leverage, enable, manage, and scale a global network of Professional Services partners and subcontractors to extend delivery capacity, regional expertise, and global reach. Team Leadership & Development Recruitment & Scaling: Recruit, onboard, and retain a world-class team of Professional Services Directors, Consultants, Architects, and Engagement Managers.Mentorship & Coaching: Provide executive leadership, mentorship, and career development to the team, fostering a global culture of technical excellence, accountability, and fervent customer advocacy.Technical Enablement: Ensure the entire team maintains deep technical proficiency in the Rubrik Security Cloud platform, including data protection, ransomware recovery, and Data Security Posture Management (DSPM). Qualifications & Experience 15+ years of progressive experience in Professional Services leadership roles, including at the VP level within a global enterprise software, cloud, or cybersecurity company.Proven track record of managing a global Professional Services P&L, consistently meeting or exceeding aggressive revenue goals, and driving high utilization rates.Deep understanding of the data security, data protection, cloud, and/or IT infrastructure market landscape. Experience with Zero Trust principles is a significant advantage.Exceptional executive leadership and team-building skills, with a focus on developing talent and managing large, geographically dispersed, multi-regional teams.Superior executive presence and communication skills, with the ability to articulate complex technical and business concepts to C-level executives, both internally and externally.Demonstrate expertise in project governance, advanced project management methodologies, and global service delivery best practices.Ability to travel up as required by the business needs. Education Bachelor's degree in Computer Science, Business, or a related field.Relevant industry certifications (e.g., PMP, ITIL, cloud certifications) are highly desirable.The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US Pay Range$300,000—$360,000 USDJoin Us in Securing the World's Data Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.  | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS