Assistant General Manager

1 week ago

Dublin, Ohio, United States Riser Fitness, LLC Full time
ABOUT US:
  • Be a part of the growing boutique fitness industry and join our Studio Team
  • Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment
  • Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system.
  • Riser Fitness is one of the largest and longest operating franchisees.
POSITION:
  • Position Title: Assistant General Manager Reports to: General Manager (occasionally District Manager) Job Type: Full Time REQUIREMENTS: Confident in generating personal sales and training Sales Associates in transactions.
Ability to assist in driving revenue streams:
  • memberships & retail sales, private training bookings, and teacher training enrollments.
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgement.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable, and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the public.
  • Proficiency with computers and studio software.
RESPONSIBILITIES:
  • Execute lead generation via Grass Roots Marketing and Networking.
  • Implement sales process to schedule prospects into introductory classes.
  • Drive & increase membership & retail sales through customer service.
  • Problem-solve staffing/scheduling issues with instructors and other personnel.
  • Ensure that studio retail/products are stocked with accurate inventory counts.
  • Train and support Sales Associates.
  • Independently make decisions related to high level customer service.
  • Collect outstanding dues.
  • Maintain cleanliness and organization of the Pilates Studio.
  • Enforce Club Pilates policies and procedures and lead by example.
  • Ensure all forms, administrative supplies, and studio literature are stocked and visible.
  • Schedule and participate in networking/community events and studio promotions.
  • Assist with marketing campaigns to generate leads for the studio.
  • Execute adherence to all company policies, including the policy of at-will employment.
  • Other duties as assigned.
BENEFITS AND PERKS:
  • $20/hr Health Benefits 401K Paid Time Off Free Pilates classes Unlimited growth potential within the company Powered by JazzHR

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