Billing Coordinator

2 weeks ago

Helena, United States MKO KONE Inc. Full time

Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE Helena, MT? Do you enjoy working in a fast-paced environment? Are you able to collaborate with all levels of the organization to achieve business goals? Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)? Do you have a customer service mindset? Have your organizational skills supported colleagues in their responsibilities?  If you answered a resounding YES to these questions, then we have an amazing opportunity for you As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing. You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements). You will also, analyze Non-Quoted Repair (NQR) Service Orders:time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field. Come share your passion and energy to make a positive impact at KONE for our customers and your #LI-CJ1The hiring range for this role is $50,800 - $69,800. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.Read more on

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