Part-Time Center Associate

2 weeks ago

Overland Park, United States The UPS Store #1602 Full time

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.COMPENSATION $17 - $18 / hour Associate will need to work 25 to 32 hours per week. Required shifts are 11am to 7pm weekdays, some Saturdays 9am to 4pm Paid Holidays - 6 paid holidays per year after 90 days Paid Time Off  - 1 Week paid time off per year,  starts accruing after 90 days RESPONSIBILITIES           Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS             High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 6-day work week BENEFITS Employee Discounts Casual and creative work environment Flexible Work Hours Uniforms Provided Performance Bonus

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