Logistics Coordinator/Receptionist

1 day ago

Queens, New York, United States City of New York Full time

The New York City Housing Authority (NYCHA) mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA is the nation's largest public housing authority, with an operating budget of $3.3 billion and approximately 10, employees who manage and maintain developments that house over , residents. NYCHA also operates the country's largest Section 8 program, which provides rental assistance to over , additional families.

NYCHA's Asset & Capital Management (A&CM) Division integrates and aligns the Authority's existing development, modernization, and asset management work being carried out by the Capital Programs, Recovery & Resilience and Comprehensive Modernization departments. This includes a $4.5 billion capital program, one of the largest in NY State. The A&CM Division delivers comprehensive repairs to NYCHA buildings and apartments through innovative financing models, strong partnership with residents and other stakeholders, strategic, data-driven portfolio planning, and cost-effective project delivery and management. The Division also positions NYCHA's housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents' quality of life while enhancing building performance and management systems.

Strategic Services comprises of five teams who provide key business services and drive operational excellence across A&CM. Core functions of Strategic Services include capital planning and financial administration; supporting business departments to apply best-practice project management and project controls frameworks; provide strategic vendor and contract management services; provide business intelligence and lead business operations services across A&CM.

Position Description

The Business Operations team of Strategic Services seeks a Logistics Coordinator/Receptionist for its Logistics Unit. Reporting to the Logistics Administrator, the successful candidate will, with some latitude for independent judgement, perform a wide variety of logistical and back-office business operations functions.

Duties and responsibilities include, but are not limited to the following:
1.Serve as a primary A&CM Customer Service representative by directing all mailbox service requests to the appropriate Subject Matter Expect.
2.Serve as receptionist for the A&CM LIC location.
3.Generate reports and analyze data as it relates to A&CM Customer Service Mailbox database and the Logistics Database.
4.Provide customer friendly logistical support throughout ACM and various NYCHA departments, including but not limited to, submitting Movaris & Service Now requests, ordering supplies, and
relocating staff.
5.Serve as the A&CM Vehicle Fleet Liaison.
6.Will be designated as the Division's Oracle Creator to create requisitions.
7.Assist in procuring goods and services.
8.Assist in the processing of payments following the creation of a Purchase Order, receipt of goods and/or the fulfillment of services.
9.Assist in the onboarding and offboarding process.
10.Assist in inventory tracking and monitoring.
11.Assist with receiving, distributing, and delivering supplies and equipment.
12.Backup in maintaining and tracking use of the Division's commercial credit card.
13.Assist internal and external stakeholders respond to FOIL requests.

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