Cashier/Server

Overview of Position:Cashier/Server- is responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set.Principal Duties and Responsibilities:Answering questions and providing courteous service to customersTaking and completing orders accurately and efficientlyPolitely engaging in suggestive selling techniquesAccepting payment for product and delivering correct changeInspecting product for quality according to Krispy Kreme company standardsPreparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) **Restocking products to guarantee freshnessUnloading delivery trucksFollow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training WorkbooksAnswer telephone in a timely manner and utilize Krispy Kreme greeting proceduresOffer product samples to customers at GM's discretionOther miscellaneous duties as assignedPerforming sanitation duties in order to maintain an internal and external clean, safe, and sanitary shop. Including but not limited to:Sweeping and mopping all required areas inside the store.Cleaning, sanitizing and stocking bathroomsCleaning and sanitizing tables and chairs in customer areaEmptying interior and exterior trash receptaclesEnsuring the parking lot and surrounding areas are kept cleanWashing windowsRelated SkillsCross train in load outEssential skills and Experience:Excellent customer service skills requiredExcellent communication skills requiredBasic mathematical skills, enough to handle various sums of money, requiredBasic literacy skills requiredMust be able to pass Drug Screen and criminal background checkNonessential skills and Experience:High school diploma or equivalent preferredPhysical Demands and work environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ActivityCarryingLiftingWritingBendingWalkingStoopingGraspingStandingTwistingMoppingWalkingCommunicating with customers and co-workersSweepingPacking donut boxes Physical RequirementsLifting up to as much as 50 pounds occasionally; and up to 25 pounds frequentlyUsing cleaning materials and equipmentAbility to reach the counter or drive throughMust be able to grasp products without crushingVisual/Audible Acuity RequirementsMust be able to read product boxes, labels and measuring devicesMust be able to communicate with and understand customers and co-workersWorking Conditions:The worker is subject to inside environmental conditionsUn-air conditioned production areas may reach temperatures of 100 degrees for more than one hourWorker is subject to noise in the production/processing area to the extent that they may have to shout to be heardPI27b9f9ce4402-30511-35130819