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lead medical office assistant urology
1 week ago
Job Description
ResponsibilitiesAiken Physicians Alliance provides dedicated primary and specialty care for you and your family. Our family medicine providers are devoted to treating the whole person and provide comprehensive care for people of all ages. Our specialists are highly trained and experienced and work as part of an interdisciplinary team to provide care to patients. Aiken Physicians Alliance offers Primary Care, Cardiology, General Surgery, Gastroenterology, Orthopedics, Neurology, Neurosurgery, Pulmonology and Urology Care. You will work with a Care Team of physicians, advanced practitioners and staff providing compassionate and quality care. We have a welcoming environment and believe in strong team engagement.
Aiken Physicians Alliance is affiliated with Aiken Regional Medical Centers, a 273-bed acute care facility offering a comprehensive range of specialties and services. Aiken Regional Medical Center has been ranked a top hospital in South Carolina by the Carolina Center for Medical Excellence for its treatment of heart attack, heart failure and pneumonia and has been recognized as an "A" rated facility by the Leapfrog Group.
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Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Position Summary The Lead Medical Office Specialist is responsible for overseeing the overall functions of the medical office, which includes patient scheduling, patient check in and check out process, including properly documenting registration, communication with patients and providers, answering phones, insurance authorizations, collecting co-pays and cash payments from patients, entering charges, payments, and balancing the day, medical records, and supply management. Responsibilities may also include interviewing and training employees, planning, assigning, and directing work, addressing complaints, and resolving problems. Exhibits values of integrity and compassion. This position requires the ability to multi-task and perform in a fast-paced environment.
Leads the overall functions of the medical office, including patient scheduling, patient check in and check out process including properly documenting registration, communication with patients and providers, answering phones, insurance authorizations, collecting co-pays and cash payments from patients, entering charges, payments, and balancing the day, medical records and supply management. Leads clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is complete and accurate. Leads organizational responsibilities that may include; respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Leads other Medical Office Specialist staff by overseeing, maintaining and updating current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed; answers telephone, screens calls, takes messages, and provides information; answers questions regarding patient appointments and testing; assembles new patient charts for next day visit; updates profile on all patients; fulfills organizational responsibilities as assigned which may include; respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly; educates patients before and after procedures; maintains schedule; performs appointment follow ups; acts as receptionist as necessary; and travels between facilities as requested. Assists with coordinating patient appointments; relays necessary messages to staff; greets and registers patients in a prompt, pleasant, and helpful manner; provides necessary instructions/directions. Informs appropriate department/person of patient's arrival; verifies necessary information and documents in the medical record; uses computer system to generate information necessary for billing; and, updates patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary.Benefit Highlights
Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program• Career development opportunities within UHS and its 300+ Subsidiaries
