Current jobs related to Customer Engagement Specialist - Arlington - POLITICO
-
Digital Engagement Specialist Journeyman
1 day ago
Arlington, United States Solutions Through Innovative Technologies, Inc. Full timeSolutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a...
-
Senior Customer Success Specialist
6 days ago
Arlington, Virginia, United States Amazon Full time $138,200 - $239,000This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting...
-
Customer Support Specialist for PayPal
1 week ago
Arlington, WA, United States TradeJobsWorkForce Full timeJoin our team as a dedicated Customer Support Specialist for PayPal, where you'll engage positively with customers and colleagues to provide outstanding support. In this role, you'll find opportunities to thrive in a stimulating, fast-paced environment. Enjoy competitive pay and the flexibility of varied schedules while receiving comprehensive training....
-
Customer Support Specialist for PayPal
1 week ago
Arlington, TX, United States TradeJobsWorkforce Full timeJoin our team as a dedicated Customer Support Specialist for PayPal, where you'll engage positively with customers and colleagues to provide outstanding support. In this role, you'll find opportunities to thrive in a stimulating, fast-paced environment. Enjoy competitive pay and the flexibility of varied schedules while receiving comprehensive training....
-
Customer Solutions Specialist
4 days ago
Arlington, TX, United States Universal Pure Full timeThe primary responsibility of the Customer Solutions Specialist (CSS) is to be the single point of contact (SPOC) for the customer on all non-commercial matters. This role ensures consistent, proactive communication between Universal Pure and its customers while partnering closely with internal teams to deliver seamless service execution and exceptional...
-
Visa and Passport Customer Service Specialist
2 weeks ago
Arlington, United States PassportVisasExpress.com Inc Full timeBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary Passport Visas Express has provided professional and expert visa and passport expediting for more than 20 years. We are consistently awarded 5 Star Rating by Trust Pilot and Top Consumer Review. We are currently looking for a Visa and Passport Customer Service...
-
Customer Success Specialist
6 days ago
Arlington, VA, United States Entyre Care Full timeAbout Us: Would you like to become part of a modern healthcare organization? Then come and join us today! Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high-growth start-up organization geared to success in Personal Care Services. As we continue the advancement of healthcare in...
-
Customer Success Specialist
1 week ago
Arlington, VA, United States Entyre Care Full timeAbout Us: Would you like to become part of a modern healthcare organization? Then come and join us today! Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high-growth start-up organization geared to success in Personal Care Services. As we continue the advancement of healthcare in...
-
Customer Success Specialist
1 week ago
Arlington, VA, United States Entyre Care Full timeAbout Us: Would you like to become part of a modern healthcare organization? Then come and join us today! Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high-growth start-up organization geared to success in Personal Care Services. As we continue the advancement of healthcare in...
-
Customer Engagement Manager
2 weeks ago
Arlington, United States Dovel Technologies, Inc Full timelocations: US - VA, Arlington: US - VA, McLean: US - Remote (Any location): US - DC, Washington**Job Family:**Management Consulting**Travel Required:**None**Clearance Required:**Ability to Obtain Public Trust**What You Will Do:**The Customer Engagement Manager operates as the lead point of contact for the implementation of government-wide travel...
Customer Engagement Specialist
2 weeks ago
POLITICO is looking for a Customer Engagement Specialist to support our POLITICO Pro and E&E News subscribers. This role is a part of the Customer Success function of Professional Subscriptions business but collaborates equally with our Account Management team. Our Customer Engagement Specialists are focused on maximizing the customer experience by providing exceptional inbound support and executing on outbound engagement to enhance product adoption and account health.POLITICO's subscription services, POLITICO Pro and E&E News, arms policy professionals with in-depth policy reporting and a portfolio of tools they need to get the job done. Almost 30,000+ policy professionals rely on POLITICO's subscriptions services to help them stay informed quickly, act confidently, and communicate effectively. POLITICO's Professional Subscriptions team embodies POLITICO’s culture, which is defined by grit, total integrity, and a prioritization on innovation. Our Customer Engagement Specialists help policy professionals succeed and are the front lines for driving revenue retention and adoption of our ever-changing product. This position is based out of our HQ in Arlington, VA. What You'll Do Support Inbound Customer Needs: Handle inbound requests and technical troubleshooting, ensuring that customers' issues are addressed swiftly and efficiently Onboard Customers: Guide new customers through end-user customization and adoption processes, facilitating a seamless transition to the platform Monitor Engagement: Track customer health scores, usage reports, and engagement rates to proactively identify opportunities for improvement Steward Feedback: Collect and communicate customer feedback to internal teams, ensuring that insights are used to improve product offerings Build Customer Relationships: Develop and nurture strong relationships with end users to enhance retention and promote long-term engagement Identify Growth Opportunities: Leverage research and customer insights to uncover potential opportunities for account growth, providing recommendations to internal teams to support strategic expansion efforts What You'll Need 1-2 years of professional experience in customer success, sales, business development, account management, or marketing, including internship and externship roles B.A/B.S preferred Excellent communication skills and client service ethic We are driven by our values.We are relentless contributors, disruptors of the status quo, collaborators, talent cultivators and DEI stewards. Our culture is defined by grit, total integrity and a prioritization on innovation. We value our people. Click here for more on what we offer and what it’s like to work for POLITICO. Let’s keep in touch. You can view our list of open positions here and email us careers@politico.com. We hope to see your application soon
