Account Representative

5 days ago


Norfolk, United States Water Technologies Full time

Job DescriptionJoin Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainabilityAbout This OpportunityWe're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water treatment solutions. This is a good opportunity for someone looking to  transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem-solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement. What You'll DoTechnical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidanceData Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approvalCustomer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniquesCommercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation PlansField Learning: Gain hands-on experience in industrial environments while developing customer relationship skillsSales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentalsSafety Compliance: Work safely at all times, following all EHS policies and proceduresQualificationsWhat We're Looking ForEducation & Experience:Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. 2-4 years of experience in industrial environmentAffinity for customer-facing or sales environmentsA full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify). Key Characteristics: Technical curiosity and strong problem-solving skillsExcellent communication and interpersonal abilitiesCustomer-focused mindset with eagerness to learn sales processesStrong analytical and report writing capabilitiesAbility to work collaboratively under mentorshipComfortable in industrial environmentsCommitment to continuous learning and professional developmentWhat Success Looks Like:Demonstrate commercial excellence through active participation in customer interactionsProduce high-quality technical analysis and reports with minimal revisionShow measurable progress in sales process understanding and applicationBuild foundational customer relationship skillsContribute effectively to business reviews and proposalsQualify for promotion to Account Manager through demonstrated commercial competencyAdditional InformationWhy Veolia?Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.Career Development Path:This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.Ready to transition your technical expertise into a rewarding customer-facing career while making a difference in water treatment and sustainability? Apply todayWe realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. ● Medical, Dental, & Vision Insurance Starting Day 1 ● Life Insurance ● Paid Time Off ● Paid Holidays ● Parental Leave ● 401(k) Plan - 3% default contribution plus matching ● Flexible Spending & Health Saving Accounts ● AD&D Insurance ● Disability Insurance ● Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.



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