General Manager
2 weeks ago
Description Alpine Country Club located in Highland, Utah is excited to announce an exceptional career opportunity of General Manager. The General Manager directs and oversees all aspects of Club Operations including activities and relationships between members, guests, associates and community. The successful candidate must deliver a high quality member experience, provide a Troon hospitality culture and deliver financial growth.Alpine Country Club’s mission is to create a family atmosphere where golf is the top priority, competition is encouraged, activities are enjoyed, and everyone is treated with respect leading to enduring relationships and social camaraderie.Alpine Country Club’s leadership is in the process of creating a long-term capital plan for the club. The plan will further enhance the golf course, practice facility and clubhouse. The club continues to enjoy a full-membership and has a great management team in place.General Manager Responsibilities include but are not limited to the following:• Creates and maintains a culture of hospitality, with first class service standards;• Knows and understands how to leverage Troon resources to the club;• Ensures the highest standards for food and beverage service;• Delivers services and maintains or improves overall member satisfaction;• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts;• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary;• Establishes and implements Troon personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs;• Ensures all Human Resources procedures and policies are followed by management staff;• Develops, maintains and administers a sound organizational plan and proactively initiates improvements as necessary;• Maintains membership with the PGA and CMAA. Attends workshops and meetings to keep abreast of current information and developments;• Oversees the care and maintenance of all the facility’s assets;• Implements policies and procedures for multiple departments, including compliance of all company standards;• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems;• Directly manages department members that may include, but is not limited to: Head Golf Professional, Golf Course Superintendent, Membership Director, Food and Beverage Director, etc.;• Assures that effective orientation and training for each new associate;• Implements Troon training programs for all levels of staff. Qualifications: • Bachelor’s degree (BA) from four-year college or university• CMAA Member or Class A member of PGA/LPGA• Min of 5 years related experience and/or training; or equivalent combination of education and experience required• Experience in private club setting is preferred• Limited travel required• Must be proficient with Jonas and Microsoft Office
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Highland, United States Troon Full timeAlpine Country Club located in Highland, Utah is excited to announce an exceptional career opportunity for a General Manager. The General Manager directs and oversees all aspects of Club Operations, including activities and relationships between members, guests, associates and community. The successful candidate must deliver a high‑quality member...
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