Rental Coordinator

1 week ago

Altoona, United States Ziegler CAT Full time

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.Responsibilities:Provide rental support to the Rental Sales Team to ensure excellent customer serviceAnswer incoming calls from Sales Representatives, customers, and the rental call centerGenerate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental softwareMonitor rental reports to manage daily tasks to ensure process complianceCoordinate equipment deliveries and returns with the Transportation DepartmentEnsure accurate and timely invoices, including collection of unpaid balancesBuild and maintain knowledge of rental fleet equipment and their applicationsCollaborate effectively with team members, management, and other departmentsAssist with inventory management when neededFollow up with Sales Representatives and customers through phone and other communication channelsParticipate in after-hours, on-call support as neededAssist with special projects and training when neededQualifications:High School Diploma or GED; 2 or 4 year degree preferredPersonal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organizationAbility to multi-task in a demanding environmentExperience working in Microsoft Office Suite and related softwarePreferred – rental industry knowledgeMinimum Physical Requirements:Walking, talking, hearingWorking conditions may be both indoor and outdoor; noise level may be moderate at times.

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