Guest Services Supervisor

6 days ago

Oxford, United States Schulte Hospitality Group Full time

Job Description Collegiate Hotel Group® , is seeking a Guest Service Supervisor to join Graduate Oxford  and its brilliant team of hospitality enthusiasts.  JOB DUTIES AND RESPONSIBILITIES  Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms for groups Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations Communicates hotel’s unique design elements foreffective storytelling Reviews guest satisfaction results and property audits to identify areas of improvement Drives Front Desk Upsell Program to assist in maximizing hotel revenue Solicits employee feedback and utilizes an “open door” policy Ensures staff communicates effectively with other hotel departments Maintains productive relationship with Valet Parking provider Ensures prompt and courteous service to guests Pre-registers guests according to standards Monitors/maintains employee schedule Monitors and ensures VIP arrivals are executed to highest standard Keeps track of rooms to ensure accurate status and readiness for check-in Interacts positively and professionally with guests to resolve issues Other duties as assigned. EDUCATION AND EXPERIENCE Front Desk operations experience High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of hotel Front Deskoperations Basic math skills Ability to communicate effectively verbally and inwriting Ability to exceed expectations of guests and teammembers Excellent time management skills BENEFITS/ PERKS Work today, get paid today, with Daily Pay Free telemedicine and virtual mental health care access for all team members starting day one Multiple health insurance and life insurance options 401k plan + company match Paid time off for eligible team members Holiday pay/ paid holidays Pet insurance Employee Assistance Program Discounted hotel rooms Savings Marketplace discounts on event tickets, electronics, gym memberships + more *

  • Guest Service Supervisor

    2 weeks ago

    Oxford, United States Global Partners Full time

    Guest Service SupervisorWe are looking to add a Guest Service Supervisor to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its...

  • Guest Services Representative

    2 weeks ago

    Oxford, United States Fusion Hospitality Full time

    The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Job Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily....

  • Guest Service Representative

    3 weeks ago

    Oxford, United States Schulte Companies Full time

    Schulte Companies - 400 N Lamar Blvd [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...

  • Guest Service Representative

    5 days ago

    Oxford, United States LBA Hospitality Full time

    Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES Guest Service Representatives have access to guestrooms and property, character traits of honesty and trustworthiness...

  • Guest Services Manager

    1 week ago

    Oxford, AL, United States Home2 Suites Oxford AL Full time

    Benefits: 401(k) Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment;...

  • Guest Services Manager

    2 weeks ago

    Oxford, AL, United States Home2 Suites Oxford AL Full time

    Benefits: 401(k) Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment;...

  • Guest Services Manager

    1 week ago

    Oxford, AL, United States Home2 Suites Oxford AL Full time

    Benefits: 401(k) Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment;...

  • Guest Service Representative

    2 weeks ago

    Oxford, United States Schulte Full time

    Guest Service RepresentativeSchulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders...

  • Guest Service Team Member

    2 weeks ago

    Oxford, United States Wingstop Full time

    Wingstop - 1522 Jackson Ave West - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    7 days ago

    Oxford, MS, United States Wingstop Full time

    Wingstop - 1522 Jackson Ave West - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...