Accounts Receivable Representative II

5 days ago

Cleveland, United States AmTrust Financial Full time

Overview The Accounts Receivable Rep II position at AmTrust Financial, a multi-national insurance holding company, will demonstrate a thorough understanding of the Accounts Receivable function within Accounting Operations. This role encompasses automatic payment processing, Pay As You Owe (PAYO), premium refunds processing, Agency Billed and Direct Billed Payments inquiries, and Commissions. The Accounts Receivable Rep II will be assigned multiple administrative duties within these units to ensure effective, efficient, and accurate servicing of policies. Responsibilities 1. Ensures successful processing of insurance premium payments.2. Generates premium refund batches for multiple policy types.3. Reviews and issues premium refunds in a specified timeframe.4. Assists agents, insureds, and underwriters with complex policy dispute functions.5. Completes error free data entry to ensure premium and/or commission processing is accurate.6. Processes adjustments and performs account reconciliations.7. Performs standard policy maintenance requests.8. Generates and reviews daily reports within policy system.9. Provides excellent customer service to clients.10. Research and resolve payment and/or commissions discrepancies.11. Acts as a functional team member supporting production needs.12. Follows established corporate and department policies and procedures.13. Acts as support for other production functions.14. Performs other functionally related duties as assigned. Qualifications Required:· 2-3 years prior experience in an Accounts Receivable role· Intermediate Microsoft Excel proficiency· Microsoft Outlook email proficiency· Microsoft Teams proficiency· Excellent research skills and problem solving· Excellent attention to detail and accuracy· Excellent written, verbal, and interpersonal communication skills· Ability to perform individually and in a team environment· Due to the nature of this role, physical presence in the office 3 days per week is requiredPreferred:· Prior experience in insurance· Degree in Business, Accounting, or related fieldThis job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time. What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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