Wellness Sales and Sauna Associate
4 days ago
- Company parties
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
- Employee discounts
- Free uniforms
Position: Full-Time (40 hours per week)
Schedule: Firm: (e.g., 7 AM – 4PM Mon-Thu and 7 AM-5:15 PM on Fridays
Overview:
The Wellness Sales & Sauna Associate plays a key role in delivering exceptional customer service, driving membership sales, and maintaining the overall cleanliness and organization of beem Light Sauna. This is a customer-facing position with additional responsibilities related to studio upkeep, sales outreach, and community engagement.
Responsibilities:
Sales & Community Engagement
- Serve as a brand ambassador, promoting beem through membership sales and revenue-generating programs.
- Engage with potential clients via in-person interactions, calls, emails, and texts to drive sales.
- Represent beem at networking events
- Host studio events and participate in community outreach programs.
- Establish and maintain B2B relationships, coordinating pop-ups and co-marketing efforts.
- Provide an exceptional guest experience, ensuring every visit is a 10-star experience.
- Greet members and assist with membership sales and processing.
- Manage CRM data entry (preferably with MindBody).
- Oversee front desk operations and ensure adherence to company policies.
- Utilize social media platforms (LinkedIn & Facebook) to grow brand awareness and engagement.
- Maintain a clean and inviting facility throughout operating hours.
- Ensure reception, sauna rooms, restrooms, and laundry areas are clean, sanitized, and fully operational.
- Assist with sauna room turnover and reset, including towel sanitization and preparation.
- Clean bathrooms, showers, and common areas.
- Manage and organize the facility's towel supply, including folding and tracking reject towels.
- Restock supplies and maintain cleanliness in the backroom and supply closet.
- Handle daily trash and recycling removal.
- Attend staff meetings to stay updated on company news, promotions, and studio operations.
- Ensure compliance with beem Business Policies for daily operations.
- Participate in B2B outreach, including outbound calls, emails, and texts to coordinate co-marketing opportunities.
- Work events and B2B pop-ups, including occasional mornings, evenings, and weekends as needed.
- Take initiative on special projects and additional tasks assigned by the owner.
- Passion for wellness, customer service, and sales.
- Strong communication and interpersonal skills.
- Experience with CRM systems (MindBody preferred).
- Ability to multitask and maintain a clean, organized environment.
- Self-motivated and proactive in growing the beem brand.
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