Commercial Client Manager

Job Summary:Responsible for overall Soft Services Operations functions for specific sites. Responsible for new contract start up, daily monitoring project management support. Monitor monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at each location. Maintains existing customer accounts, acknowledges and handles taking care of their needs, and assures their satisfaction. Maintains or extend existing customer accounts contracts and attracts and develops new accounts. Primary Job Functions Provide oversight and supervision to project managers Conduct jobsite visits and inspections; implement corrective actions, if necessary. Monitor overall jobsite and contract performance. Review all disciplinary actions for employees at the jobsite level Negotiate collective bargaining agreements with unions Provide contract support and interpretation to project managers Negotiate contract modifications with government personnel Review jobsite monthly reports; evaluate performance and compliance Communicate with project managers and government representatives via e-mail and phone on a daily basis Provide staffing estimates in support of the marketing department for potential new contracts Assist with development of new proposals Approve all capital expenses at jobsite level Other duties as assigned. Education, Experience and Certification  Required/Preferred  Education Level  Description  Required  Bachelors Degree  Related degree  Required/Preferred  Years of Experience  Description  Required  years  Experience with Operations leadership. Client engagement. Contingency planning, financial reporting and resourcing. Required/Preferred  License/Certification  Description  Preferred  Certification  Microsoft Certifications  Knowledge, Skills, and Abilities Advanced communication skills written and verbally. Ability to handle client solutions. Advanced ability to handle high pressure environment. Financial Responsibility  Description  Yes  million in revenue annually  People Management Does this role have to manage other people? Complete time sheets, determine goals, etc: Yes Travel Requirements What percentage of their role do they have to leave their base location? Base location is a specific office or home location. Up to %. Disclaimer We maintain a drug-free workplace and perform pre-employment substance abuse testing. J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $ $, $,. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.  Due to compliance requirements imposed by a federal contract, this position may be filled by Persons only. Persons includes citizens, nationals, lawful permanent residents, individuals granted refugee status in the , and individuals granted asylum in the Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. CFR