System Administrator II

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written If you are interested and qualified for this role, we invite you to apply.System Administrators are responsible for managing all aspects of the desktop computing environment. Daily activities include automated software packaging and deployments, Windows and Third Party patch management and automating repetitive or time-consuming tasks using PowerShell. With an emphasis on quality, reliability and standards, maintain the highest possible degree of software integrity and reliability. This position requires a self-motivated and energetic individual with a strong technical background, leadership skills and customer centric focus. System Administrators collaborate to troubleshoot applications with vendors and line of business owners. A successful candidate is detail oriented, able to work with limited direction/supervision in a fast-paced environment. You must have a passion for learning and thirst for knowledge. You are driven to design and build solutions to ever-changing business needs.Responsibilities also include detailed documentation of procedures, application support, configuration, operations, and project management.Essential Functions/ResponsibilitiesSystem Administration and ManagementSystem, Application and OS patchingWorks with other system administrators to establish standard operating procedures for desktop environment and update as business needs changeMonitor health of SCCM environmentDirect and report \ diagnose \ resolve health issuesDevelop custom queries and reports using SQL, WQL and SSRSResearch on newly emerging applicationsCoordinate with network administrators, systems analysts, programmers and other IT engineers to resolve any problems \ effects in products or company systemsImage ManagementManage and deploy platform agnostic Windows image using MDT and SCCMRecommend, schedule, and perform software upgrades for optimal performance of company workstationsSoftware PackagingFollow standard FFB policies and processes pertaining to software packages using the PowerShell Application Deployment Toolkit (PSADT)Convert existing packages (MSI, VBScript, Batch, Task Sequences) to application modelTroubleshoot existing software packages, both client and server componentsProject ManagementAnalyze complex business requirements and needs, identify problems and provide technical consultationProvide clear and appropriate updates on systems and projectsManage software application and operating system upgrade initiatives to ensure timely and high quality outcomesAssociate SupportProvide instruction to install software products for end users as requiredProvide escalated support to internal customersOther duties may be assigned.Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the JobPreferred degree in Software Engineering, Computer Science or Information Systems Management5+ years IT experience3+ years’ experience with SCCM (Configuration Manager)3+ years’ experience in automated software packaging3+ years of scripting experience (PowerShell, VBscript, Batch)Must have in depth knowledge of Windows 7, 8.1 and 10, Server 2008R2, 2012R2, 2016Strong understanding of Active Directory, DNS, DHCP, Group PoliciesMust be a quick learner, detail-oriented, well-organized and a self-starter that is open to constructive criticismBroad systems thinking; understand connections and relationships across enterprise systems both internal and externalExcellent interpersonal and teamwork skills, analytical and problem-solving skills, written and verbal communication abilities. This should include experience in designing, documenting and writing deliverable plans for enterprise implementations. Visio diagramming & network documentation knowledge requiredDemonstrated experience successfully working in cross-functional project teamsDemonstrate an ongoing ability to work in a fast paced, ever changing environment and be able to present contributions in a group environmentDemonstrated ability to deliver IT projects on-time and within budget constraintsExperience with the support and administration of line of business applicationsPreferred Knowledge and SkillsMicrosoft related certificationsFundamental knowledge of Desktop Virtualization (VDI, Citrix XenApp/XenDesktop)Source code administration experienceLevel of Complexity and ScopeDegree of Independence and Decision-MakingMedium degree of decision making when impact is pertaining to patch management programs, system policies and proceduresLow to Medium degree of decision making when impact is LOB wideNone to Low degree of decision making when impact is Enterprise wideRequired Supervisory ResponsibilitiesNo direct supervisory responsibilitiesPhysical RequirementsFrequently lift and carry up to 20 lbs.Occasionally lift and carry up to 50 lbs.Frequently sits, stands and walks.Occasionally drives.Compliance StatementDevelopment and TrainingBenefitsWe have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our . Incentive EligibilityAll roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.We are an E-Verify Employer.