Senior System Administrator

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Senior System Administrator to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on What makes Les Olson different?Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.We offer: Paid Time Off Sick Days Paid Holidays401k match + Pension Full Medical, Dental & Vision + HSAMental health care coverageLife Insurance Local Volunteer OpportunitiesWhat You Have:8 or more years Information Technology work experience & experience in System Administration Team-oriented, strong communicatorExcellent customer-facing interactionCertification or equivalent work experience or ability to get certification within 1 year:CompTIA Security + (or equivalent)CompTIA Server + (or equivalent)VMWare VCXDMS 365 Expert Administrator MS-102 (or equivalent) AWS, Azure or Google Cloud ArchitectExpert knowledge and hands-on experience with Windows Server and Active Directory.Ability to add/remove OUs, Users, Groups, ComputersExpert ability to create advanced GPOsExpert ability to build complex Multi-Domain Active Directory environmentsExpert understanding of FSMO rolesExpert knowledge and hands-on experience troubleshooting, designing, implementing, and administering virtual machines in VMware or Hyper-VExpert knowledge and ability to install, configure and design hardware or software RAID configurationsExpert troubleshooting experience and ability to teach proper troubleshooting process and procedures (in relation to the OSI model)Expert knowledge of Microsoft O365 productsExpert knowledge of Google G-SuiteExpert knowledge of Azure Active DirectoryExpert knowledge of Azure or AWS virtual environmentsExpert knowledge of LAN, WAN, VLAN, and VPN network technologiesExpert knowledge of Backup systems (ex: Datto, Veeam, StorageCraft) Expert knowledge of Network Storage device (SAN and NAS)Expert knowledge of end-point security applications (anti-virus solutions)Advanced knowledge of PowerShell Advanced knowledge of Linux or Apple iOSValid Driver's License and reliable means of transportationWhat You'll DoMaintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devicesTroubleshoot, design, and deploy Windows Server 2012/2016/2019/2022 to suit customer needsAdminister, Install and troubleshoot MS Office 365, Google G-Suite or other 3rd party e-mail servicesAdminister, Install, design and troubleshoot VMware and Hyper-V virtualization instances to include virtual machines, virtual memory, virtual storage and virtual compute capabilitiesAdminister, troubleshoot, design and configure Active Directory Forests, Domains and Advanced Group Policy in Windows ServerExpert troubleshooting of server roles and features (File, Print, Web, DHCP, DNS, DC Servers)Troubleshoot, design, configure, update and/or modify Azure configurations to include Azure AD Troubleshoot advanced TCP/IP, DHCP, DNS protocol issues; coach lower level engineer in the proper process and procedure to quickly resolve common or uncommon issuesTroubleshoot, design, configure and install RAID configurations based on customer needsTroubleshoot, design, configure physical server hardware to ensure optimal performance and usabilityInteract with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effectiveManage large sized projects without assistance; serve as subject matter expert Act as a Tier 3 escalation point for the resolution of complex issues and incidents that exceed Tier 2 skills or require higher level attentionProvide on-call support as part of a scheduled rotation with other team members Respond to incidents or service requests via phone, chat, E-mail or ticketing system.Use expeditious resolution strategies to improve customer service, perception, and satisfaction Exercise sound judgement and creativity to prioritize outstanding support requests or incidentsFollow incidents through to resolution and ensure timely incident response and documentationJob Type: Full-time, On-site (not remote or hybrid) Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation Visit our website: lesolsonJob Posted by ApplicantPro