Food and Beverage Department Culinary Training Manager
1 week ago
GENERAL SUMMARYResponsible for comprehensive onboarding, skill and service training for Culinary Operations including cook I, II & III, kitchen utility I, II, & III, Assoc & sous chef, pastry chef and Asian cook positions. Determines training needs, prepares and updates materials, creates training schedules. All aspects of STYLE service training, compliance, and other areas as assigned. Acts as a liaison between Team Members and Leadership attending department meetings, leading V-Briefs and creating a welcoming and streamlined onboarding experience. CORE SCOPE OF POSITION STYLE Service Training – Facilitates department specific STYLE service training. Compliance Training – Responsible for the coordination and facilitation of department specific compliance training. Onboarding of New Hires – Responsible for the development and facilitation of an effective onboarding experience for newly hired team members. If department uses Homework, quizzes, or tests to measure knowledge and retention, administering, updating, and grading these tools. Develops and leads V-Briefs upon request. Performs needs analysis, compiling and assessing data, and conferring with management to determine the training needs within the department. Develops course curriculum and implements new/revised training programs, seminars, and workshops. Selects or develops teaching aids, such as handouts, visual aids, demonstration models, and reference works. As needed, customizes materials for a gaming environment. Maintains records of training activities and team members’ progress. Performs weekly updates on training for management review. Performs miscellaneous clerical functions and special projects as assigned. Greets the Guest with a smile, and works collaboratively with all Viejas Team Members to develop and maintain a positive relationship. Responds to both Team Members, and Guests inquiries referring more complex questions to the appropriate resource. When on the casino floor, assists Guests. Maintains knowledge of current marketing promotions and/or special events. Attends and participates in meetings as required. Ensures that work area is clean, safe, secure, and well maintained. Follows company and departmental policies and standard operating procedures. Complies with applicable governmental laws and regulations. ·Establishes and maintains professional working relations with internal and external guests. STYLE SERVICE COMMITTMENT All Team Members will display high level commitment to Customer Service through the consistent delivery of STYLE Service Standards established by Viejas Casino & Resort. INTERACTION Interacts with internal and external guests with a positive attitude and professionalism at all times. Interacts with Team Members, subject matter experts, management, and department heads. SUPERVISION Oversees training for new hires and any retraining for existing members of the team
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Alpine, United States Viejas Casino & Resort Full timeFood And Beverage Department Culinary Training ManagerResponsible for comprehensive onboarding, skill and service training for Culinary Operations including cook I, II & III, kitchen utility I, II, & III, Assoc & sous chef, pastry chef and Asian cook positions. Determines training needs, prepares and updates materials, creates training schedules. All aspects...
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Alpine, United States Viejas Casino & Resort Full timeGENERAL SUMMARY Responsible for comprehensive onboarding, skill and service training for Culinary Operations including cook I, II & III, kitchen utility I, II, & III, Assoc & sous chef, pastry chef and Asian cook positions. Determines training needs, prepares and updates materials, creates training schedules. All aspects of STYLE service training,...
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Manager of Food and Beverage
5 days ago
Alpine, United States Viejas Casino & Resort Full timeManager of Food and BeverageThe Food and Beverage Manager will oversee the front of the house (FOH) operations of Food and Beverage Assistant Managers and team members on an assigned shift. He/she will manage and coordinate the activities of team members; establishes, implements, communicates, and ensures the achievement of operational goals and objectives,...
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Manager of Food and Beverage
6 days ago
Alpine, CA, United States Viejas Casino Full timeJob DescriptionGENERAL SUMMARY The Food and Beverage Manager will oversee the front of the house (FOH) operations of Food and Beverage Assistant Managers and team members on an assigned shift. He/she will manage and coordinate the activities of team members; establishes, implements, communicates, and ensures the achievement of operational goals and...
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Food and Beverage Assistant Manager
2 weeks ago
Alpine, United States VIEJAS CASINO & RESORT Full timeGENERAL SUMMARYOversees the Food and Beverage Front of the House operations within an assigned venue. Manages and coordinates the activities of team members; implements, communicates, and ensures the achievement of operational goals and objectives, marketing strategies, and budgets; ensures compliance with policies and procedures; and monitors forecasts,...
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Food and Beverage Attendant
1 week ago
Alpine, United States Viejas Casino & Resort Full timeGENERAL SUMMARY The Food and Beverage Attendant will assist in providing accurate, friendly and professional food and beverage services in multiple venues and delivers food and beverage orders in a professional and efficient manner. CORE SCOPE OF POSITION Product Knowledge Maintains in-depth knowledge of menus and drinks, including ingredients, common...
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Food and Beverage Supervisor
2 weeks ago
Alpine, United States Viejas Casino & Resort Full timeGENERAL SUMMARY Responsible for the success of one of the Viejas Casino Team Member Dining outlet. Supervises the day-to-day operations on assigned shift. Ensures that the proper levels of service are provided based on forecasted needs and business volumes. CORE SCOPE OF POSITION Spends a minimum of 90% of time on the floor interacting with guests on the...
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Beverage Server
3 days ago
Alpine, United States VIEJAS CASINO & RESORT Full timeGENERAL SUMMARYThe Beverage Server is responsible for delivering food and both alcoholic and nonalcoholic beverages to guests on the casino floor; stocking F&B supplies, ice, and packaged food products; clearing dirty dishes, cups, and utensils; wiping down areas on the casino floor; and may push a beverage cart to serve drinks and snacks. CORE SCOPE OF...
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Lead Bingo Food Attendant
2 weeks ago
Alpine, CA, United States Viejas Casino Full timeGENERAL SUMMARY The Lead Bingo Food Attendant will be the liaison between Food and Beverage and Bingo Management. The Lead Bingo Food Attendant will be responsible for communication between Bingo and the Quick Service Team. This Team Member will be responsible for training Bingo Food Attendants. This position will be responsible for greeting guests at the...
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Sous Chef
2 weeks ago
Alpine, United States VIEJAS CASINO & RESORT Full timeGENERAL SUMMARYSupervises the day-to-day operations of culinary team members engaged in preparing and cooking foods in the various kitchens through the Food and Beverage Department. Team Members are expected to perform the description below along with interacting with all guests in a welcoming, friendly, energetic and cheerful manner. Always greets the guest...
