Car Wash Associate

2 weeks ago

Fall River, United States Cumberland Farms Full time

Job DescriptionPosition Summary:Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross-trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United States.What We Offer:Competitive WagesWork today, get paid tomorrow through our earned wage access program*401K with Company MatchTeam Member DiscountsFlexible SchedulingTuition ReimbursementEmployee Assistance ProgramAdditional benefits for FT team membersResponsibilities: Maintain the overall appearance and cleanliness of the car wash by performing cleaning of facility, equipment room, exterior grounds and vacuum area and ensures everything is kept in the appropriate place and organized Ensures all equipment (Payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue does arise they are able to resolve the issue or submits a Service Channel ticket Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides assistance, when needed, in any area concerning car wash process or at the vacuumsHandles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner Ability to work in a fast paced work environment The associate should be able to know how to use certain equipment for them to be able to work efficiently in an automated facility Ensure company policies and procedures are adhered to in carrying out given tasks daily Car Wash Associate will also be cross trained within retail store to greet and serve guests, operate registers, stock shelves, clean store areas needed, and help Store Manager in any way needed Working Relationships: Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.RequirementsMinimum Education: N/APreferred Education: High School or GEDMinimum Experience: 3 months as a Guest Service Associate with EG America or previous car wash experience Preferred Experience: 6 -12 months car wash, retail, guest service, or restaurantLicenses/Certifications: N/ASoft Skills: Comfortable talking and interacting with guests and team membersHigh energyAbility to work independently Team oriented; willing to give extra effort to help others Hours & Conditions: Scheduling This position is full time or part-time and involves working a variety of hours, day and night, as EG America Car Wash and retail locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.Travel 5% - to cover other locations as needHours & Conditions Full time (30-40 hours) and Part-time (up to 29 hours)Other Specialized work attire requirementsPhysical Requirements Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).

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