Manager (Bedford, NH)
4 days ago
Benefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Summary: Looking for a Manager to oversees the quality and success of Goldfish Swim School daily operations including staffing, swim lesson quality and safety, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities.Benefits: Competitive Paid Training Paid Vacation Flexible Schedule FUN team environment Health Benefits Discount Program Anniversary Recognition Program Opportunities for Advancement Retirement Plan with Company Match Duties and Responsibilities include the following: Directs and controls the daily operations to ensure the school is running according to Goldfish standard operating procedures. Helps the General Manager and other managers fulfill all daily tasks. Manages the staff of Goldfish to ensure high productivity, excellent performance and positive employee satisfaction. Interacts with the Deck Staff and Swim Instructors on issues related to class scheduling, student progress, customer service, employee performance and training. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Trains and oversees private party staff to ensure that the Goldfish standard operating procedures are being maintained. Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Gains a high level of knowledge and experience in the Goldfish pool operations to ensure understanding and satisfaction of Goldfish members. Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the Goldfish facility, and trains all current staff on the Goldfish EAP. Maintains current certifications and stays up-to-date professionally on the aquatics and management field. Education/Experience:High school diploma or GED is required. College degree preferred. Looking for an enthusiastic team player who enjoys working with kids and excels in a team environment. Must be an organized individual who is a strong communicator. Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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