Pool Service Manager

Pool Service ManagerLead Excellence in Pool Service Operations - Join SkyBlue Pool as Our Next Pool Service Manager Position Title: Pool Service Manager Company Name: SkyBlue Pool Supply N Service Pay Range: $78,000 - $88,000+ per year + Profit Sharing (7-10 years of experience) Employment Type: Full-Time | Location: (70% Field / 30% Office) Industry: Pool Weekly Maintenance, Equipment Repair and Install Location: Los Gatos, CA Job Overview SkyBlue Pool Supply N Service is seeking an experienced and motivated Pool Service Manager to lead our pool maintenance and service operations. This position plays a vital role in ensuring day-to-day efficiency, exceptional service quality, and strong customer relationships across both residential and commercial clients.The Service Manager will oversee the service technician team, manage daily schedules, troubleshoot equipment issues, and maintain consistent communication between the office, field staff, and customers. This is a hands-on leadership role ideal for someone who thrives in a fast-paced, outdoor work environment while mentoring others and ensuring operational excellence. Who We Are At SkyBlue Pool Supply N Service, we take pride in keeping pools clear, clean, and running smoothly. As a trusted leader in pool maintenance, equipment repair, and installation, we serve both residential and commercial properties with integrity, reliability, and a customer-first approach. Our culture is built on teamwork, technical excellence, and commitment to service quality. We believe in developing our people, supporting growth, and rewarding dedication. When you join SkyBlue Pool, you join a team that values your skills and contributions-and helps you build a rewarding career in the pool industry. Learn more at www.skybluepool.com Key Responsibilities Supervise and support the service technician team, ensuring quality, efficiency, and safety in all operations.Coordinate service routes, monitor job progress, and ensure timely completion of scheduled work.Step in to service pools when needed, including brushing, vacuuming, and chemical balancing.Perform and oversee minor repairs, troubleshooting, and equipment adjustments.Manage pool start-ups, clean-ups, and water chemistry accuracy for residential and commercial clients.Conduct weekend follow-ups on commercial chemical automation systems as needed.Respond promptly and professionally to customer inquiries and service concerns.Maintain accurate records of technician performance, customer communication, and service activities.Train, mentor, and motivate technicians to enhance efficiency and customer satisfaction.Collaborate with office staff to manage scheduling, reporting, and operational priorities. Qualifications 5+ years of experience in swimming pool maintenance and minor equipment repair.Proven leadership and team management skills.Strong technical knowledge of pool systems, chemical automation, and water chemistry.Hands-on ability to perform physical service tasks (lifting/pushing/pulling 50-75 lbs).Excellent problem-solving, communication, and customer service abilities.Valid driver's license with a clean driving record.Certification in Pool Operation (CPO) or related training is a plus.Comfortable working outdoors year-round in varying weather conditions.Proficient in basic office software and adaptable to new digital systems. Benefits Competitive Salary: $78,000 - $88,000+ per yearProfit-Sharing ProgramPaid Time Off and HolidaysHealth Insurance OptionsProfessional Growth & Training OpportunitiesCompany Vehicle or Allowance for Field TravelSupportive, Team-Oriented Work Environment Schedule Full-Time: Monday - FridayOccasional weekend availability required (commercial follow-ups, peak season support) Work Location Location for role isbased at SkyBlue Pool's main office, with approximately 70% field work and 30% office time.Service area includes residential and commercial pools across the local region. Equal Employment Opportunity. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. A background check will be completed as part of the onboarding process, in compliance with applicable laws. #MGC25Compensation details: 78000-88000 Yearly SalaryPI50ee8116f29b-30511-39034851