Remote Senior Systems Support

7 days ago


Manhattan, United States Jobgether Full time

Remote Senior Systems SupportThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Systems Engineer - REMOTE. In this role, you will provide exceptional customer service and technical support for mission-critical systems that enhance security and operational efficiency. You will play a key role in supporting the Integrated Tracking System (ITS) and Digital Mail Modernization (DMM) environments within a secure government context. Your expertise will drive improvements in operational readiness and compliance with cybersecurity regulations, ultimately shaping a more productive workforce.AccountabilitiesProvide Tier III technical support for ITS, DMM, BearTracks, and WebDOX applicationsSupport front-end application troubleshooting for user interface issuesTroubleshoot complex system and application issues escalated from support teamsMonitor system health and performance metrics to ensure operational readinessCoordinate with engineering and DevOps teams for software updates and issue resolutionSupport cybersecurity compliance and Authority to Operate (ATO) activitiesRequirementsActive Top Secret security clearance10+ years of experience in systems engineering or Tier III IT supportExperience with DoD or DISA customersStrong background in backend system administration and cybersecurityProficient in PowerShell and Python for automation tasksBenefitsFlexible work scheduleOpportunities for professional development and certificationsCollaborative remote work environmentHealth, dental, and vision insurancePaid time off and holiday scheduleWhy Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the bestData Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1PI7e40c080b162-30511-39533925



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