Sales Manager

2 weeks ago

Burns Harbor, United States Graff KIA of Chesterton Full time

Graff Kia of Chesterton – Burns Harbor, IN About Us Graff Automotive Group has been serving communities since 1914 with a philosophy rooted in integrity, transparency, and treating employees and guests like family.At Graff Kia of Chesterton, located on our multi-brand campus in Northwest Indiana, we are committed to delivering the “Graff Difference” – providing outstanding customer experiences before, during, and long after the sale. We are seeking a Sales/Desk Manager to lead our sales team, drive volume and profitability, and ensure an exceptional guest experience. Position Summary The Sales/Desk Manager will oversee daily sales operations, guide and develop the sales staff, and work closely with the General Manager and F&I to ensure effective deal structuring and compliance.This leader will be hands-on at the desk, setting the pace for the showroom, maximizing opportunities, and fostering a culture of accountability, teamwork, and customer-first service. Key Responsibilities Leadership & Coaching Recruit, train, mentor, and motivate the sales team to achieve monthly and annual sales goals. Lead daily sales meetings, role-play sessions, and one-on-one coaching. Ensure adherence to Graff Automotive’s 10-step sales process. Deal Management Desk all deals ensuring profitability, lender compliance, and customer satisfaction. Monitor finance product penetration rates and collaborate with F&I to maximize performance. Review trade appraisals, inventory availability, and pricing strategies to maintain competitiveness. Operational Excellence Monitor and enforce CRM usage and follow-up processes. Track and review daily DOC reports, aged inventory reports, and lead activity. Maintain strict inventory turn guidelines (targeting 30-day used vehicle turns and 60-day new vehicle turns). Audit deal jackets, compliance forms, and adherence to manufacturer programs. Customer Experience Support the sales team in handling escalated guest interactions. Ensure a transparent, hassle-free buying process that reflects the “Graff Difference.” Track and respond to customer satisfaction metrics to achieve top regional CSI scores. Collaboration & Culture Work closely with the General Manager, Service and Parts leadership to ensure seamless internal communication. Participate in weekly management meetings, contributing ideas for growth and process improvement. Lead by example with professionalism, positivity, and community involvement. Qualifications Dealership sales management or desking experience. Strong knowledge of automotive finance, desking, and deal structuring. Experience with CRM and DMS systems (VinSolutions preferred). Excellent leadership, communication, and problem-solving skills. Track record of achieving sales volume and gross objectives. Ability to thrive in a fast-paced, team-oriented environment. What We Offer Competitive base salary plus performance-based bonuses. Full benefits package including health, dental, vision, and 401(k). Employee discounts on vehicles, parts, and service. Opportunities for career advancement within the Graff Automotive Group. A positive, family-like culture with a focus on growth and community engagement. How to Apply Interested candidates should submit their resume and a brief cover letter to Graff Kia of Chesterton.Join a team with over 111 years of automotive excellence and help us shape the future of dealership experiences in Northwest Indiana.

  • Sales Manager

    2 weeks ago

    Burns Harbor, United States Graff Auto Campus Full time

    As a Sales Manager at Graff Auto Campus, you will be responsible for leading and motivating a team of sales representatives to meet and exceed sales targets.You will play a key role in developing and implementing sales strategies, as well as identifying new business opportunities.This position requires strong leadership skills, a proven track record in...

  • Internet Sales Rep

    2 weeks ago

    Burns Harbor, United States Graff Auto Campus Full time

    Are you motivated, customer-focused, and ready to be part of a growing automotive group with over 111 years of history? The Graff Auto Campus (Chevrolet, Ford, Kia, Toyota, GMC) is seeking an Internet Sales Representative to join our centralized Business Development Center (BDC) serving all five dealerships in Northwest Indiana. What You’ll Do: Respond to...

  • Automotive Parts Manager

    7 days ago

    Burns Harbor, United States Graff Auto Campus Full time

    Job Summary: The Parts Manager oversees all aspects of the dealership's parts operations.This position is responsible for inventory management, departmental profitability, customer satisfaction, vendor relations, and personnel leadership.The Parts Manager will work closely with the service and sales departments to ensure timely parts availability and help...

  • Estate Sale Merchandiser

    3 weeks ago

    Palm Harbor, United States Blue Moon Estate Sales Full time

    Estate Sale Merchandiser At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. As an Estate Sale Merchandiser, you have the important role to prepare the client's home before the...

  • Estate Sale Merchandiser

    1 week ago

    Palm Harbor, FL, United States Blue Moon Estate Sales Full time

    Estate Sale Merchandiser At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. As an Estate Sale Merchandiser, you have the important role to prepare the client's home before...

  • Estate Sale Merchandiser

    3 days ago

    Palm Harbor, FL, United States Blue Moon Estate Sales Full time

    Estate Sale Merchandiser At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. As an Estate Sale Merchandiser, you have the important role to prepare the client's home before...

  • Estate Sale Merchandiser

    7 days ago

    Palm Harbor, FL, United States Blue Moon Estate Sales Full time

    Estate Sale Merchandiser At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. As an Estate Sale Merchandiser, you have the important role to prepare the client's home before...

  • Estate Sales Associate/Merchandiser/Cashier

    2 weeks ago

    Palm Harbor, United States Blue Moon Estate Sales Full time

    Estate Sale Associates/Merchandisers/Cashiers At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. We are seeking Estate Sales Associates/Merchandisers/Cashiers who are...

  • Estate Sales Associate/Merchandiser/Cashier

    7 days ago

    Palm Harbor, Florida, United States Blue Moon Estate Sales Full time $20,000 per year

    Estate Sale Associates/Merchandisers/Cashiers   At Blue Moon Estate Sales we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others. We are seeking Estate Sales Associates/Merchandisers/Cashiers who are...

  • LEAD SALES ASSOCIATE-FT in BURNS, TN S11807

    4 weeks ago

    Burns, United States Dollar General Full time

    Lead Sales AssociateAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not...