Senior Technical Consultant

IntroductionSymphonyAI, Microsoft 2024 Partner of the Year Winner, is breaking new ground in enterprise AI using our unique technology and packaged solutions that combine best in class unsupervised and supervised techniques with intuitive UIs to solve the hardest problems across the financial services spectrum. The immediate focus is on Financial Crime (Anti Money Laundering, Fraud, Cyber and Surveillance) and Growth and Profitability (Credit Risk, Liquidity and Customer Insights). We are looking for a dynamic Senior Technical Consultant to join our team remotely in the US.  Job DescriptionThe Senior Technical Consultant will be focused on the transformation of customer IT divisions into world-class users of our enterprise software solutions. As a member of the Client Engagement Team, the Lead Technical Consultant serves as a technical solutions expert on technical integration and installations. They will be responsible for effectively applying the SymphonyAI integration process to meet customer needs within the realm and scope of the Statement of Work (SOW). The Lead Technical Consultant can work on all aspects of the deployment process including technical requirements gathering, managing the technical client relationship, supporting the integration, design, and testing, coordinating technical resources, and supporting product installs. The Senior Technical Consultant will be a client-focused technical and functional expert and lead and mentor a team of Technical Consultants to achieve customer success.Key ResponsibilitiesDeploying and integrating enterprise SaaS solutions including:Configuration of the software and supporting applicationsDesign and development of custom extensions, to provide required integrations or functionalityResponding to and leading resolution of technical issuesAdhering to and enhancing software development approaches and methodologiesAbility to self-manage in delivering high quality work product to meet project expectations within deadlines.Going beyond routine questioning to find the underlying causes of problems or discrepancies to identify problems and develop sound solutionsTracking and reporting development progress to Team leadAbility to work with other members of teams in a collaborative mannerSkills and Experience RequiredBachelor’s degree (or equivalent) from a recognized university in Computer Science, Engineering, Information Technology, Physics, Mathematics or Statistics or closely related field3+ years’ professional experience as a strong individual contributor in a team in enterprise-wide software deliveries using an SDLC delivery framework (Waterfall or Agile)Hands on experience in the following:Ability to provide hands-on support to test team during QA cycles.Excellent analytical and problem-solving skillsExcellent communication skills and interpersonal skillsWillingness to travel when necessary to meet client needsLanguages: Java, Python, Scala (working knowledge of at least 1 is required. Other OOP languages may be considered)Databases: Oracle, PostgreSQL (Strong knowledge of SQL concepts in 1 is a must. Other DBMS such SQL Server, MySQL, or DB2 may be considered)Web Technologies: Working knowledge of 3 tier web applicationScripting: Linux/Windows shell scripting (must be comfortable working in Linux environment)Containerization – knowledge of Docker, Kubernetes, Helm chartsSource Control Tools (SVN, GIT or equivalent)Preferred Skills and ExperienceExperience in financial services insurance industry such as Banks, Payments, MSB, Clearinghouse, InsuranceKnowledge of CI/CD Tools or DevOps PipelinesJ2EE Application Servers: JBoss EAP, IBM WebSphere (familiarity in at least 1 is required)Messaging and Streams: JMS and KafkaCloud providers – AWS, AzureContainerization – experience of deploying on Kubernetes preferable on Azure (AKS) or OpenShiftExperience with XSLT, XML, or JavaScriptData Analytics/Mining: Using SAS, R, Python - Experience handling, processing, and analyzing large data sources. Knowledge of statistics and predictive modellingDatabase designAny Technical or domain certificationHand-on experience and high technical aptitudeThis position is remote within the US. About UsAbout SymphonyAISymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, financial services, manufacturing, media, and business IT. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 2,000 talented leaders, data scientists, and other professionals across 35 countries. SymphonyAI is an SAIGroup company, backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist.Visit here, for more information about how we hire, what’s in it for you, our culture and values.#LI-KO1 #LI-RemoteThe Senior Technical Consultant will be focused on the transformation of customer IT divisions into world-class users of our enterprise software solutions. As a member of the Client Engagement Team, the Lead Technical Consultant serves as a technical solutions expert on technical integration and installations. They will be responsible for effectively applying the SymphonyAI integration process to meet customer needs within the realm and scope of the Statement of Work (SOW). The Lead Technical Consultant can work on all aspects of the deployment process including technical requirements gathering, managing the technical client relationship, supporting the integration, design, and testing, coordinating technical resources, and supporting product installs. The Senior Technical Consultant will be a client-focused technical and functional expert and lead and mentor a team of Technical Consultants to achieve customer success.Key ResponsibilitiesDeploying and integrating enterprise SaaS solutions including:Configuration of the software and supporting applicationsDesign and development of custom extensions, to provide required integrations or functionalityResponding to and leading resolution of technical issuesAdhering to and enhancing software development approaches and methodologiesAbility to self-manage in delivering high quality work product to meet project expectations within deadlines.Going beyond routine questioning to find the underlying causes of problems or discrepancies to identify problems and develop sound solutionsTracking and reporting development progress to Team leadAbility to work with other members of teams in a collaborative mannerSkills and Experience RequiredBachelor’s degree (or equivalent) from a recognized university in Computer Science, Engineering, Information Technology, Physics, Mathematics or Statistics or closely related field3+ years’ professional experience as a strong individual contributor in a team in enterprise-wide software deliveries using an SDLC delivery framework (Waterfall or Agile)Hands on experience in the following:Ability to provide hands-on support to test team during QA cycles.Excellent analytical and problem-solving skillsExcellent communication skills and interpersonal skillsWillingness to travel when necessary to meet client needsLanguages: Java, Python, Scala (working knowledge of at least 1 is required. Other OOP languages may be considered)Databases: Oracle, PostgreSQL (Strong knowledge of SQL concepts in 1 is a must. Other DBMS such SQL Server, MySQL, or DB2 may be considered)Web Technologies: Working knowledge of 3 tier web applicationScripting: Linux/Windows shell scripting (must be comfortable working in Linux environment)Containerization – knowledge of Docker, Kubernetes, Helm chartsSource Control Tools (SVN, GIT or equivalent)Preferred Skills and ExperienceExperience in financial services insurance industry such as Banks, Payments, MSB, Clearinghouse, InsuranceKnowledge of CI/CD Tools or DevOps PipelinesJ2EE Application Servers: JBoss EAP, IBM WebSphere (familiarity in at least 1 is required)Messaging and Streams: JMS and KafkaCloud providers – AWS, AzureContainerization – experience of deploying on Kubernetes preferable on Azure (AKS) or OpenShiftExperience with XSLT, XML, or JavaScriptData Analytics/Mining: Using SAS, R, Python - Experience handling, processing, and analyzing large data sources. Knowledge of statistics and predictive modellingDatabase designAny Technical or domain certificationHand-on experience and high technical aptitudeThis position is remote within the US. About SymphonyAISymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, financial services, manufacturing, media, and business IT. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 2,000 talented leaders, data scientists, and other professionals across 35 countries. SymphonyAI is an SAIGroup company, backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist.Visit here, for more information about how we hire, what’s in it for you, our culture and values.#LI-KO1 #LI-Remote