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Senior Manager, Quality, Safety
2 weeks ago
Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThe Senior Manager in this role will oversee the execution of MGB strategy, processes, and infrastructure for the domains of safety, risk and PFR. This role oversees a team of safety, risk, and PFR specialists to support the implementation of standardization of best practices and a system strategy. This role will collaborate with site leadership to execute long and short-term goals for Risk Management, Patient Safety programs, and Patient and Family Relations.Does this position require Patient Care?NoEssential FunctionsSupport the build out of safety/risk/PFR infrastructure, ensuring standardization in training, processes, and safety responses that are in line with MGB. -Executes the MGB safety plans including those around event analysis, safety event reporting/management/mitigation. -Implement the standardized risk management strategy, policies, and procedures, ensuring that risk management activities both align to and augment our approach to patient safety. -Implement the system-wide safety event reporting system. -Support as needed for system wide safety events such as recalls, shortages, and other events that impact safety. -Understand data provided by the system team and use knowledge of local practices to identify areas of opportunity for improvement of patient safety as well as communicate to the system areas that are at risk.QualificationsEducationBachelor's Degree Related Field of Study required or Bachelor's Degree Patient Safety Leadership required and Master's Degree Nursing preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperience-Safety, Risk Management, and patient family relations. 3-5 years required and Leading process improvement and initiatives-Leadership and Managing teams. 3-5 years required-Must have Safety/risk experience and either clinical or medical malpractice or legal backgroundKnowledge, Skills and Abilities- Support the build out of safety/risk/PFR infrastructure, ensuring standardization in training, processes, and safety responses that are in line with MGB.- Executes the MGB safety plans including those around event analysis, safety event reporting/management/mitigation.- Implement the standardized risk management strategy, policies, and procedures, ensuring that risk management activities both align to and augment our approach to patient safety.- Implement the system-wide safety event reporting system.- Support as needed for system wide safety events such as recalls, shortages, and other events that impact safety.- Understand data provided by the system team and use knowledge of local practices to identify areas of opportunity for improvement of patient safety as well as communicate to the system areas that are at risk.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote TypeHybridWork Location81 Highland AvenueScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$97,510.40 - $141,804.00/AnnualGrade8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
