Customer Service Representative
2 weeks ago
Curis Services - Job Summary:We are seeking a dedicated and detail-oriented Customer Service Representative in contacting liable parties and arranging payment plans. This role involves providing accurate, up-to-date account information to parties regarding outstanding debts, working proactively to secure payments and/or efficient repayment plans, and ensuring that all payments and accounts are processed and recorded correctly. This is a fast-paced position that requires the ability to multitask and work efficiently under pressure. Essential Duties and Responsibilities: Make over 125 outbound calls daily to debtors to clarify and communicate account status. Negotiate payment plans that lead to efficient and effective resolutions of outstanding debts. Provide excellent customer service with regular follow-ups and clear communication. Send letters and other mailings to liable parties informing them of debt and payment requirements. Log calls, emails, letters, and other actions taken to track the department's progress and efforts. Utilize tracking software to monitor account status and provide real-time updates. Perform other duties as assigned to support the team and department goals. Qualifications:To succeed in this role, an individual must be able to effectively carry out each of the essential duties. The following are the qualifications required: Strong phone etiquette with the ability to be persistent yet compassionate when dealing with customers. Previous customer service experience in any capacity that involves communication with customers over the phone. Comfortable making over 125 outbound calls daily. Experience with debt collection, particularly for amounts up to $30,000. Knowledge of various insurance and payer sources (e.g., Private Pay, Medicaid, Medicare). Proficiency in Microsoft Office Suite (Excel, Word, etc.) and the ability to quickly learn other software tools. Additional Skills and Abilities: Exceptional communication and negotiation skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to stay motivated and persistent while maintaining professionalism. Ability to thrive in a fast-paced environment, managing multiple tasks efficiently.
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Customer Service Representative
5 days ago
Lincolnwood, IL, United States Patrick Zeunik - State Farm Agent Full timeResponsive recruiter Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I graduated from Augustana College, where I was honored to be an All-American Track and Field athlete-a foundation that shaped my work ethic,...
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Customer Service Representative
5 days ago
Lincolnwood, IL, United States Patrick Zeunik - State Farm Agent Full timeResponsive recruiter Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I graduated from Augustana College, where I was honored to be an All-American Track and Field athlete-a foundation that shaped my work ethic,...
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Customer Service Representative
1 week ago
Lincolnwood, IL, United States Patrick Zeunik - State Farm Agent Full timeResponsive recruiter Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I graduated from Augustana College, where I was honored to be an All-American Track and Field athlete-a foundation that shaped my work ethic,...
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Customer Service Representative
7 days ago
Lincolnwood, IL, United States Patrick Zeunik - State Farm Agent Full timeResponsive recruiter Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I graduated from Augustana College, where I was honored to be an All-American Track and Field athlete-a foundation that shaped my work ethic,...
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Member Service Representative
2 weeks ago
Lincolnwood, Illinois, United States Planet Fitness Full timeJob SummaryThe Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving...
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Customer Service
2 weeks ago
Lincolnwood, United States FASTSIGNS - Lincolnwood, IL Full timeA reputable signage company in Lincolnwood, IL is seeking a Customer Service Representative/Estimator to engage with customers via various channels. The role involves building long-term relationships, preparing estimates, and ensuring timely order delivery. Ideal candidates are outgoing, eager to learn, and have strong documentation and organizational...
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Customer Service Associate
2 weeks ago
Lincolnwood, United States Walgreens Full timeJob Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
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Customer Service Associate
6 days ago
Lincolnwood, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
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Customer Service Associate
1 week ago
Lincolnwood, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
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Field Sales Representative
4 days ago
Lincolnwood, IL, United States AT&T Full timeJob Description: Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped...
