Refrigeration Field Service Manager
5 days ago
The Field Service Manager will lead a team of technicians in support of the territory andits daily operations. This position will provide support for service technicians byproviding coaching and training on commercial refrigeration, PM and repair procedures,and techniques as well as customer-facing skills. In addition, the Field Service Managerwill work with technicians to resolve customer issues and may directly perform highlevel technical work, such as system start-ups and performance tests.The Field Service Manager is accountable for assisting in leading and directing theirassigned territory operations to support ongoing service revenue growth, profitability,productivity, quality, and service levels.This position will be responsible for assisting the management and administration ofgeneral business operations for their territory. This position provides strategicleadership as well as the day-to-day management of a team of Field ServiceTechnicians and lower-level supervisory staff (where applicable).Responsibilities include developing, maintaining, and managing a highly technical fieldservice team. Our Field Service Technicians are accountable for customer commercialrefrigeration equipment installations, preventative maintenance, equipment upgradesand updates, sales support for new systems, establishing and growing customerrelationships, and creating and implementing a strategy focused onachieving/exceeding financial and customer satisfaction results. In addition, this positionis responsible f or continued employee development and increasing employee retention and engagement levels.Essential Functions:Manages a team of Field Service Technicians within assigned territory.Works with the local Dispatch team to ensure effective assignment and utilization of field personnel.Establishes daily service priorities for service teams within assigned territory.Leads service team to achieve excellent customer satisfaction.Coordinates with Parts Manager to ensure Technician vehicles are properly stocked to achieve highest possible first-time solution rate.Manages training through scheduled field visits, in-house training classes, and the development of training material.Manages and reviews the performance of direct reports.May complete and administer performance reviews and performance counseling.May recommend and executes hiring, compensation, and other decisions related to conditions of employment in conjunction with the Service Operations Manager and Human Resources.Establishes close working relationships with Sellers, other Regional Field Service Managers, and other key departmental staff to ensure customer expectations and company service goals are met.Assist service department with parts quoting.Qualifications:Experience effectively managing customer relations dealing directly with customers.Achieve targets and goals with minimal supervision.Strong communication skills verbal and written.Electrical and mechanical service experienceValid driver’s licensePreferred Qualifications5-7 years demonstrated proficiency in a field service role.Ability to understand financial information such as margins, labor cost, mark-ups.Working knowledge of office operating system
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HVAC/R Service Tech 5
2 weeks ago
Chicago, IL, United States CoolSys - Refrigeration and HVAC Systems Full timeOverview: At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $30 to $60/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...
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HVAC/R Service Tech 5
1 week ago
Chicago, IL, United States CoolSys - Refrigeration and HVAC Systems Full timeOverview: At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $30 to $60/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...
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HVAC/R Commercial Service Tech
5 days ago
Chicago, United States Midwest Refrigeration Full timeJob Description Job Description Are you a Certified HVAC/Refrigeration Technician looking for a place to build your career - not just another job? We are looking a Journey Level Refrigeration Technician for full-time, year-round commercial service work in and around the Chicago, IL area. Looking for the right job is tough. Come join us, and you won't need to...
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HVAC/R Commercial Service Tech
6 days ago
Chicago, United States Midwest Refrigeration Full timeJob Description Job Description Are you a Certified HVAC/Refrigeration Technician looking for a place to build your career - not just another job? We are looking a Journey Level Refrigeration Technician for full-time, year-round commercial service work in and around the Chicago, IL area. Looking for the right job is tough. Come join us, and you won't need to...
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HVACR Commercial Service Tech
2 weeks ago
Chicago, IL, United States Midwest Refrigeration Inc Full timeAre you a Certified HVAC/Refrigeration Technician looking for a place to build your career - not just another job? We are looking a Journey Level Refrigeration Technician for full-time, year-round commercial service work in and around the Denver, CO area. Looking for the right job is tough. Come join us, and you won't need to look again! We are seeking...
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HVACR Commercial Service Tech
3 days ago
Chicago, IL, United States Midwest Refrigeration Inc Full timeAre you a Certified HVAC/Refrigeration Technician looking for a place to build your career - not just another job? We are looking a Journey Level Refrigeration Technician for full-time, year-round commercial service work in and around the Denver, CO area. Looking for the right job is tough. Come join us, and you won't need to look again! We are seeking...
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Field Service Technician
6 days ago
Chicago, United States Atlas Copco Full time.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your roleTo best serve our...
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Field Service Technician HVAC Data Center
3 weeks ago
Chicago, United States Munters Full timeHAVC Data Center Technician Travel 90% About US:Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large...
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Lead Commercial Refrigeration Technician
4 weeks ago
Chicago, United States General Parts Group Full timeJoin to apply for the Lead Commercial Refrigeration Technician role at General Parts Group Now Hiring: Lead Commercial Refrigeration Technician – Chicago, IL Sign-on bonus available for select roles and candidates, based on hiring manager discretion and business needs. Not all hires will be eligible. General Parts is looking for a skilled Lead Field...
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Lead Commercial Refrigeration Technician
4 weeks ago
Chicago, United States General Parts Group Full timeField Service TechnicianChicago,IllinoisNow Hiring: Lead Commercial Refrigeration Technician - Chicago, ILUp to $6,000 Sign-On Bonus for Experienced Candidates!General Parts is looking for a skilled Lead Field Service Technician to repair and maintain commercial kitchen equipment in schools, healthcare facilities and restaurants throughout your area....
