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Accounts Payable
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Benton Harbor, United States iMPact Business Group Full timeJob Description Our client, a Global Leader in the Consumer Appliance Industry has an immediate opening for a Accounts Payable / Refunds Analyst for a 4 Month + Contract. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and...
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Benton Harbor, MI, United States iMPact Business Group Full timeJob Description Our client, a Global Leader in the Consumer Appliance Industry has an immediate opening for a Accounts Payable / Refunds Analyst for a 4 Month + Contract. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and...
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Accounts Payable
2 weeks ago
Our client, a Global Leader in the Consumer Appliance Industry has an immediate opening for a Accounts Payable / Refunds Analyst for a 4 Month + Contract. Our client offers results-driven people a place where they can make a difference - every day You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment. We're looking for a BPO (Business Process Outsourcing) Analyst to join our team. In this role, you will be responsible for handling manual refunds on the SAP/VTEX ecommerce platform and updating credit memos in SAP. You'll also work closely with our call center team to resolve customer inquiries related to billing and refunds. Responsibilities Execute manual refund processes for customer orders on the VTEX platform.Update and maintain credit memos accurately within the SAP system.Collaborate with the call center to investigate and resolve customer questions about refunds and billing issues.Ensure all transactions are processed in a timely manner and adhere to company policies.Document all work and maintain clear records of refund requests and resolutions.Identify and report any process issues or discrepancies to management.Generate and collaborate on reporting with other teamMinimum Requirements Previous experience working in a BPO or similar operational role.Experience with VTEX and SAP systems is a differentialStrong attention to detail and a high level of accuracy.Excellent problem-solving and communication skills.Ability to work independently and as part of a team.Proficiency in Google Workspace3+ years experience in Accounts Payable / Refund or Rebate processing and SAP/VTEX
