Lead Service Technician

3 days ago

Pleasant Hill, United States BIG O TIRES - PLEASANT HILL Full time

Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Free uniforms Health insurance Paid time off At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today POSITION SUMMARY As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide fast and friendly customer service Promote sales through explaining benefits of service and products to customers Maintain timely and professional communication with management, employees, vendors and customers Keep supervisor informed of any maintenance problems and/or any issues that need attention Safely operate customer vehicles with automatic and manual transmissions Competent in diagnosing drivability and electrical failures on most makes and models Mentor fellow technicians Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights Unload transport trucks and warehouse tires and inspect disposed tires for adjustment  Maintain a clean environment, tools and equipment, using company guidelines Know and adhere to company policies and procedures Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations QUALIFICATIONS ASE Certification (Preferred) Availability to work Saturdays, and after regular business hours as needed Reliable transportation to work Ability to learn new concepts and use technical materials Ability to consistently operate a computer and other office productivity machinery Capability to safely operate automatic and manual transmission vehicles Willingness to work with hazardous materials and in outdoor weather conditions Complies with Personal Protection Equipment (PPE) regulations Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift Ability to move and lift up to 75 pounds Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check   We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.     This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

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