Call Center Representative
2 weeks ago
Summary Join a team that drives healthcare service excellence for Rhode Island Medicaid members and providers. As a Call Center Representative, you’ll respond to claims, billing, and eligibility inquiries from physicians, hospitals, and other healthcare providers. This position combines customer service expertise with problem-solving skills to deliver timely, accurate support. You’ll also assist members with benefit plan selections, premium updates, and related program inquiries while maintaining a strong commitment to quality and professionalism. Your role in our mission Answer 40–50 inbound calls daily from providers and Medicaid members, delivering clear, accurate, and empathetic assistance. Research and resolve eligibility, billing, and claim-related questions using available resources and Medicaid guidelines. Document all inquiries and outcomes within the system, ensuring timely follow-up and resolution. Support enrollment activities by processing updates, mailing provider correspondence, and assisting with quality control checks. Train and assist new team members to ensure consistent service delivery and knowledge sharing. What we're looking for Two or more years of customer service experience, either face-to-face or by phone, preferably in a healthcare or call center setting. Strong communication and active listening skills with the ability to handle complex or sensitive inquiries. Detail-oriented, dependable, and capable of managing multiple tasks in a fast-paced environment. Proficient in computer systems and data entry with solid typing skills. Previous medical, insurance, or medical billing experience preferred but not required. What you should expect in this role Hybrid work environment based in Warwick, RI. Standard schedule: Monday through Friday, 8:30 a.m. – 5:00 p.m. On-site presence required during initial training period before transitioning to hybrid. Structured performance goals with opportunities for development and career growth. Supportive team culture focused on collaboration, learning, and continuous improvement. #LI-HYBRID #LI-LS2 The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
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Call Center Representative
3 weeks ago
Warwick, United States Gainwell Technologies - HMS Holdings Corporation Full timeJoin a team that drives healthcare service excellence for Rhode Island Medicaid members and providers. As a Call Center Representative, youll respond to claims, billing, and eligibility inquiries from physicians, hospitals, and other healthcare prov Call Center, Representative, Healthcare, Technology
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Call Center Representative
3 days ago
Warwick, United States Gainwell Technologies - HMS Holdings Corporation Full timeJoin a team that drives healthcare service excellence for Rhode Island Medicaid members and providers. As a Call Center Representative, youll respond to claims, billing, and eligibility inquiries from physicians, hospitals, and other healthcare prov Call Center, Representative, Healthcare, Technology
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Call Center Supervisor
3 weeks ago
Warwick, United States Penske Automotive Full timePenske Automotive - JobID: 5001155873906 [Call Center Representative] As a Call Center Representative at Penske Automotive, you'll: Make inbound and outbound calls and communicate with prospects and customers via text, email, or social media; Complete outbound calls based with a focus on lead generation activities; Make daily call quota; Reschedule missed...
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Call center representative
2 weeks ago
Warwick, United States Collabera Full timeEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and...
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Call Center Representative 60k
2 weeks ago
Warwick, United States Hiregy Full time#IND123 https://www.youtube.com/shorts/aA_BEytTVaM Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year—with uncapped potential for top performers. Start with $18.00/hr base pay plus monthly commissions in entry‑level insurance sales. Help inbound callers...
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Call Center Representative
1 week ago
Warwick, United States Gainwell Technologies Full timeGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career...
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Call Center Representative 60k
3 weeks ago
Warwick, United States Hiregy Full time#IND123 https://www.youtube.com/shorts/aA_BEytTVaM Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first yearwith uncapped potential for top performers. Start with $18.00/hr base pay plus monthly commissions in entry?level insurance sales. Help inbound callers navigate...
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Call Center Representative 60k
1 week ago
Warwick, RI, United States Hiregy Full time#IND123 https://www.youtube.com/shorts/aA_BEytTVaM Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first yearwith uncapped potential for top performers. Start with $18.00/hr base pay plus monthly commissions in entry?level insurance sales. Help inbound callers navigate...
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Call Center Representative 60k
2 weeks ago
Warwick, RI, United States Hiregy Full time\#IND123 https://www.youtube.com/shorts/aA_BEytTVaM Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year—with uncapped potential for top performers. Start with $18.00/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers...
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Call Center Representative
2 weeks ago
Warwick, United States Gainwell Technologies LLC Full timeGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career...
