Current jobs related to IT Technical Support - Vero Beach, Florida - Florida Cancer Specialists
-
Technical Support Engineer
2 days ago
Vero Beach, Florida, United States beBee Careers Full timeJob Title: Technical Support EngineerJob Summary: We are seeking a skilled Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical assistance and resolving technical issues related to computer systems, networks, and software.Main Responsibilities:">Providing technical support to clients via phone,...
-
Technical Support Engineer
2 weeks ago
Vero Beach, Florida, United States Teleperformance USA Full timeAbout the Role">We are seeking a Technical Support Engineer to join our team at Teleperformance USA. As a Technical Support Engineer, you will be responsible for providing advanced technical support to our employees, including troubleshooting and repairing complex hardware and software issues.">Requirements">Strong background in computer networking and...
-
Technical Support Specialist
4 days ago
Vero Beach, Florida, United States beBee Careers Full timeAbout the RoleThe IT Technical Support position is responsible for providing rotational support to our clinics, offering 'hands-on' technical assistance and training. This role ensures timely resolution of tickets by vendor partners.Monitor tickets by clinic to detect trends in technology issues and work with the corporate team to implement solutions.Travel...
-
Technical Support Specialist
4 days ago
Vero Beach, Florida, United States beBee Careers Full timeJob DescriptionThis role involves providing direct on-site technology support to team members and residents. Responsibilities include performing hardware replacements for PCs, laptops, iPads, networking equipment, and other related devices.The ideal candidate will have 1-2 years of experience in technical maintenance or a related field, with intermediate...
-
Aircraft Technical Support Specialist
4 days ago
Vero Beach, Florida, United States beBee Careers Full timeAircraft Technical Support SpecialistThe role of Aircraft Technical Support Specialist involves providing rapid response to retail customer and dealer/service center communications regarding technical and operational assistance.Key responsibilities include:Assisting dealers and service centers with technical questions arising from the field.Recommending...
-
Technical Support Specialist
2 weeks ago
Vero Beach, Florida, United States Teleperformance USA Full timeJob DescriptionWe are seeking a highly skilled and motivated Desktop Support Team member to join our team at Teleperformance USA.About UsTeleperformance is a global digital business services company that helps the world's best brands deliver exceptional customer experiences across all touchpoints, including voice, chat, email, social media, mobile apps, and...
-
Technical Support Director
4 days ago
Vero Beach, Florida, United States beBee Careers Full timeResponsibilities:Manage a team of maintenance staff, ensuring they follow safe work practices and perform all duties associated with supervising the maintenance staff.Perform various preventative maintenance functions and record findings in a maintenance log.Review and delegate work orders in a timely manner.Conduct regular property inspections and monitor...
-
Technical Support Specialist
4 days ago
Vero Beach, Florida, United States beBee Careers Full timeJob OverviewThe Technical Support Specialist - Advanced Repair is a critical role focused on delivering exceptional customer experiences by identifying and offering solution-based recommendations to resolve customer technology needs.This specialist creates and maintains a supportive environment through active listening, detailed note-taking, and...
-
Technical Assistance Representative
3 days ago
Vero Beach, Florida, United States beBee Careers Full timeTechnical Assistance RepresentativeThe Technical Assistance Representative provides expert technical support to customers and dealers/service centers.Key responsibilities include:Responding to technical inquiries from customers and dealers/service centers.Developing and delivering training programs to enhance technical knowledge.Collaborating with...
-
Technical Expertise Consultant
7 days ago
Vero Beach, Florida, United States beBee Careers Full timeTechnical Expertise RequiredThe Advanced Repair Agent position requires a high level of technical expertise, including experience in diagnosing, troubleshooting, or repairing technology products. This role also requires a strong understanding of consumer electronics, including active use and learning.The key responsibilities include:Diagnostic and...
IT Technical Support
2 weeks ago
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today
RESPONSIBILITIES
The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training.
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
This position will require Customer Relationship Management support as it applies to the technology infrastructure (Issues, risks, mitigation plans, clinic documentation, communication to IT group for clinic needs, and drive customer satisfaction)
While the main clinic area is Vero Beach, support and travel to Sebastian and Stuart will be required weekly.
QUALIFICATIONS
Education: Bachelor's degree in computer science preferred
Previous Experience: 2-5 years Help Desk experience and proven experience documenting ticket detail to support development of knowledge-based articles for Tier 1.
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
Valid state Driver's License for travel to satellite offices and offsite meetings.
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
#LI-YB1
#FCS-IT
SCREENINGS – Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.
EEOC
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
