Night Auditor- Hotel Adeline Scottsdale
1 week ago
Overview Basic FunctionThe Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure during the overnight, by greeting guests at the Front Desk and processing check-in and check-out transactions. Essential FunctionsGreet guests immediately with a friendly and sincere welcome.Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate.Follow all specified procedures to audit the shift closing of all Front Office staff.Produce accurate and timely reports, and correctly handle all cash transactions.Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting.Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift.Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports.Complete and transmit daily Management and Accounting reports, and supporting documents.Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages.Assist the Front Office Manager with any other special projects as assigned. QualificationsExperience in property management software, such as LightSpeed, MARSHA and Micros, preferred.Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.Demonstrated ability to work cohesively with a team, as well as independently.Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.Must have experience in all Microsoft Office suite products.Must be able to work nights, weekends & holidays.Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.Hotel Adeline is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
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