Senior Property Manager

Pilot Property Management is a local company specializing in multifamily real estate in the greater Seattle area. Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own. As we continue to grow our portfolio of 1100+ units, we are looking for individuals who can see the big picture of our clients’ goals, how they relate to the management plan for each property, and implement those initiatives into daily decision making. The Senior Property Manager (SPM) is responsible for overseeing the daily operations of a portfolio of properties located in the greater Seattle metro area. SPMs work with a variety of building types, locations, vendors, residents, and property owners. A typical day will include approving payables, visiting and inspecting assigned properties, monitoring vacancy and leasing efforts, assisting with tenant concern escalations, managing apartment turns, tracking delinquency, and maintaining excellent communication with property owners.   As a primary point of contact for clients, Senior Property Managers are an important face of the company and as such, must convey our brand of professionalism and a can-do attitude.  Skills/Qualifications  4+ years proven professional experience in multifamily property management, preferably in a client-facing role Must have access to reliable transportation - this position requires daily travel between various property sites in the greater Seattle metro area  Valid Washington driver’s license with an insurable driving record Excellent English written and verbal communication skills  High computer literacy including MS Office Suite  Strong time management & organization skills  Experience using property management software - Appfolio preferred  Ability to meet deadlines, multi-task, adapt to situational changes, and prioritize work responsibilities with minimal supervision  Capacity to remain calm in intense situations  Willingness to accept constructive criticism and give appropriate feedback     Working knowledge of property budgets and how they relate to real estate financial performance  Adherence to Federal, State, and local fair housing laws and best practices  High School diploma required, higher education encouraged  Responsibilities & Duties  The following describes the general nature and level of the work performed by the individual and is not intended to be all-inclusive. It represents essential elements and criteria necessary to successfully perform the job. It is generally agreed that other duties may be assigned from time to time.  Client Relationship Management: Act as the main point of contact for property owners, fostering trust through proactive communication, timely reporting, and strategic guidance on property operations.  Property Performance Oversight: Drive financial and operational success by monitoring budgets, analyzing performance metrics, and implementing initiatives that enhance asset value and tenant satisfaction.  Leadership & Collaboration: Partner with internal teams including Maintenance, Leasing, Assistant Property Managers, Tenant Support, and Bookkeeping to ensure seamless service delivery.  Strategic Decision-Making: Provide guidance on capital improvements, risk management, and compliance to align property operations with client objectives.  Operational Oversight: Oversee property operations including CapEx projects, solving long term issues, and overseeing service contracts.  Compensation & Benefits Wage $33.65 - $38.46/hour (~$70,000 - $80,000 when annualized) Mileage reimbursement for work-related travel 100% Company-paid comprehensive health insurance (medical, vision, and dental) + group life insurance Company-paid Long-Term Disability Insurance 401(k) with company match Paid company holidays + Vacation Leave + Sick Leave Fun company events & development opportunities Additional Information This position will cover a portfolio of properties located across the greater Seattle area (typically either focused on the north end between Everett and Seattle or the sound end between Seattle and Tacoma). Daily travel between locations is common.Schedule: this is a full-time, non-exempt position, generally working Monday - Friday 8:30am – 5:30pm Work Environment: We are an office-first team. Onsite work in our office in Seattle comprises about 50-60% of the work, and 40-50% is in the field at managed properties (subject to change).Team members are generally expected to be in the office (located in Seattle) when not at properties.  Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.Powered by JazzHR