Field Service Tech

1 week ago

Montgomery, United States FactoryFix Full time

OverviewWe are seeking a dedicated and skilled Field Service Technician to join our team based out of Montgomery, IL, 60538. In this role, you will be the face of our company, providing exceptional service and support to our clients in the field. Traveling to our customers around the country 75%-90% of the time. If you enjoy troubleshooting, problem-solving, and working with cutting-edge technology, this position is perfect for you. Join us and help make a difference in our customers' operations Responsibilities Perform on-site installations, maintenance, and repairs of EDM equipment both old and New (1980s to Present) Diagnose and troubleshoot technical issues, providing timely solutions to minimize downtime. Conduct routine inspections, preventative maintenance, and calibrations to ensure optimal performance and complance with Nuclear & Aerospace Standards Maintain accurate records of service calls, repairs, and inventory. Communicate effectively with clients to understand their needs and provide exceptional customer service. Collaborate with team members and management to improve service processes and customer satisfaction. Stay updated on industry trends and advancements to enhance service delivery. Qualifications High school diploma or equivalent; technical degree or certification preferred. Proven experience as a Field Service Technician or similar role. Strong mechanical and electrical troubleshooting skills. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively. Valid driver's license and willingness to travel to client sites. Proficient in using diagnostic tools such as multi-meter, O-Scope and software. Ability to learn programing software for PLCs & similar You should be proficient in: Electrical Schematics Soldering Electrical Installation Electrical Troubleshooting Electrical Repair Troubleshooting Industrial Automation Equipment Electrical / Electronic Systems Machines & technologies you'll use: EDM Machine (Sinker) Multimeter EDM Drilling Machine Programmable Logic Controller (PLC)

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