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Deal Desk Manager

2 weeks ago


Denver, United States Kharon Full time

TL;DR Kharon is seeking a full-time, Denver-based Deal Desk Manager. This role requires frequent in-office attendance.  RESPONSIBILITIES: Process all closed Sales opportunities and orders daily to ensure accuracy and completeness. Reconcile signed order forms against Salesforce opportunities and quotes to verify consistency in pricing, products, and terms.Responsible for calculating, validating, and processing monthly commission payouts for the Sales Team based on compensation plans and performance metrics.You will collaborate with Sales, Finance, and RevOps to ensure accuracy, timeliness, and transparency in earnings.Review, validate, and process monthly Sales reports from resellers.Quote, Opportunity and order line accuracy to be confirmed, ensuring clean handoff for downstream teams.Partners with Revops to maintain, troubleshoot and streamline Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies.   Manage SKU and price book configurations within Salesforce.Ensure all product offerings are accurately reflected, priced, and structured for quoting and order management.Will support product launches, update pricing models, and ensure operational compliance across systems.Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement process and system improvements that align with company goals and support a SaaS Sales team  Create deal desk processes, approval workflows, and escalation paths. ​​Track and analyze deal performance metrics (e.g., discounting trends, SKU usage, approval times, close rates).Share and present quarterly insights with CRO and FinanceProvide feedback loops to leadership on recurring issues or deal bottlenecks.QUALIFICATIONS: 4–6 years of experience in Deal Desk, Revenue Operations, or Sales Operations roles. Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.High attention to detail for financial accuracy, data integrity and contractual language compliance.Excellent understanding of SaaS pricing, contracting, and revenue processes.Strong analytical and Excel/Sheets skills (experience with vlookup, pivot tables, index/match formulas) with an ability to translate data into insights.Exceptional communication and stakeholder management skills across functions.Salesforce Administrator Certification (ADM-201) is a plus Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist is a plus.Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus.Excellent problem-solving and troubleshooting abilities for user issues and system enhancements.Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.What does that mean?Great question.Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape.We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible.From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business.Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.  When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances.We connect the dots in a way that’s meaningful.Now, we’re experiencing unprecedented growth.As the world continues to evolve in complexity, so too does the demand for our products.Given the significance of our work and the increasing global reliance on our insights, we are looking for a Director of Growth Marketing to join us as we work to shape the way businesses perceive and navigate global risks.  This position sits within our Revenue Operations team, reporting to the Director of RevOps , and partners closely with Sales, Finance and Legal to support end-to-end quote-to-cash execution.The ideal candidate combines operational rigor with business acumen, ensuring that every deal aligns with company policy and processes while supporting our growth goals.To the right person, this will be the perfect kind of challenge.Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable.If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further.Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter.We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.   To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of.We’re nothing without our people and we strive to offer a package that reflects that.As a Kharon team member, you can expect: Fully sponsored medical, dental, and vision  FSA program for both medical and dependent care 401k + Roth with matching and immediate vesting Paid time off + 11 paid holidays  If interested in pursuing this position, please visit www.kharon.com to apply.  Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability. The base salary range at Kharon is set between $120,000-$140,000.Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.Powered by JazzHR