Personal Lines Account Manager Assistant

ABOUT HUB INTERNATIONAL:HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.WHAT WE OFFER YOU:At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of usFocus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industryGrowth potential - HUB is constantly growing and so can your careerA rewarding career that helps local businesses in the communityStrong community support and involvement through HUB GivesSUMMARY:The Account Manager Assistant is accountable for delivering excellent and efficient service by assisting the Account Manager(s) with the daily management of a group of accounts. The Account Manager Assistant I has an impact on agency success by assisting in achievement of client retention goals, effectively and consistently providing client service, and fostering a culture of accountability, integrity, trust, respect and teamwork while focusing on continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES:Processes cancellations, endorsements, reinstatementsPerforms policy upload and issuance at direction of Account ManagerSupports the Account Manager in preparing the submission in order to deliver to the carriersPrepares policy summaries and policy identification cards for clientProcesses manual invoices as requiredUpdate information in Agency Management SystemReviews Policy Checklist for completion on Renewals and New BusinessPerforms the process for cancellations, endorsements, rewrites, and reinstatements for existing clients as warranted and guided by Account ManagerResponds to customer inquiries as needed primarily clients within Service CentersKeeps the data management system up to date with current information as well as submission trackingSends schedules and applications to insureds for completion and issues policies to clientsFollow the agency workflows and procedures to avoid Errors and OmissionsREQUIREMENTS:High School Diploma or EquivalentPrevious experience in clerical roles preferredActive P & C license or must be obtained within 6 monthsDemonstrate proficiency in computer applications such as Microsoft Office and EPIC or other Account Management SystemsSuperior customer service and problem-solving skills with the ability to work in a team environmentExcellent written and verbal English communications skills requiredAbility to work a regular, full-time work schedule at HUB’s facility(s)Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.