Security Dispatch

2 weeks ago

Overland Park, United States Erickson senior Living Full time

Location:Tallgrass Creek by Erickson Senior LivingTallgrass Creek is a beautiful 65-acre continuing care retirement community located in Overland Park, just minutes from Kansas City and the Kansas and Missouri border. We’re part of a growing network of communities managed and developed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. We are hiring a Security/Emergency Services Dispatcher for our gated retirement community. This position dispatches emergency and routine calls for service as well as develops relationships with residents and visitors, providing personalized customer service and hospitality that exceeds expectations.Compensation: Commensurate with experience starting at $16.00 per hour.Position is EVERY Saturday and Sunday.How you will make an impact:Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completionMonitor the Emergency Call System for independent living Track the status of residents involved in emergency situationsMonitor Fire Alarm SystemDispatch ambulance, private ambulances, or 911 as neededProvide assistance to other departments, as neededWhat we offer:Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.401k for all employees 18 and over. Company contribution up to 3% once eligible.Gated community with 24/7 securityFree onsite parking at all of our communities and corporate officesEducation assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.A culture of diversity and inclusion, which builds on our values, vision, and missionWhat you will need:High school diploma or GED requiredPrior experience in 911 call-taking/dispatching or Emergency Medical Services (preferred)Ability to maintain composure, deal calmly with emergencies and ambiguity, and to learn quickly when facing new problems. Must have situational awarenessAbility to communicate calmly with Residents, visitors, and all levels of staff; act in a reassuring manner and adept at diplomacy and tact while displaying good judgmentErickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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