Field Operations Coordinator

5 days ago

Mission Viejo, United States OPENLANE Full time

Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancement *The ideal candidate for this role will reside in / near: Anaheim, Santa Ana, Mission Viejo, City of Orange, CA.*This role operates Monday - Friday 8a - 5p PST.We’re Looking For:We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.You Are:Detail-oriented.You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.You Will:Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.Submit accurate and detailed inspection reports through the designated platform.Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.Maintain strong communication and collaboration with internal teams and dealerships.Must-Haves:Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.Valid driver's license and ability to operate a motor vehicle.Proficiency in using technology, including electronic submission of inspection reports.Strong attention to detail and ability to work in various weather conditions.Excellent organizational and communication skills.Nice-to-Haves:Previous customer service experience.Sound like a match? Apply Now - We can't wait to hear from youNote: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Compensation Range ofHourly: $26.00 - $28.00(Depending on experience, skill set, qualifications, and other relevant factors.) 

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