Experience Research Vice President
2 weeks ago
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.As a Vice President of Experience Research in Trust and Security team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.Trust and Security is a team that works across all of Consumer Bank. We focus on preventing Fraud and Scams while providing a secure and reassuring customer experience.Job responsibilitiesDesign and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovationAnalyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experienceFacilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findingsMentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design teamMonitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the marketRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methodsProven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience designDemonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature designDemonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritizationExperience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needsCollaborative mindset of working across multiple teams to create alignment around customer needsProven ability to skillfully balance business needs, technical needs, and customer needsExcellent storytelling and communication skillsAbility to synthesis simplicity from chaos and help create clarity in the processPreferred qualifications, capabilities, and skillsBehavioral Science background is strongly preferredBackground or understanding of Trust and Security
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Columbus, United States JPMorgan Chase Full timeA leading financial services firm in Columbus, Ohio is seeking a Vice President of Experience Research to enhance user experience across products. The ideal candidate will have over 5 years of experience in user experience research and be responsible for designing and executing research studies. This role involves collaboration with senior stakeholders and...
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User Experience Researcher, Vice President
2 weeks ago
Columbus, United States JPMorgan Chase & Co. Full timeJoin us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As a Vice President of Experience Research in Consumer Banking (CB) Operations Products,you will...
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User Experience Researcher, Vice President
1 week ago
Columbus, United States JPMorgan Chase & Co. Full timeJoin us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.As a Vice President of Experience Research in Consumer Banking (CB) Operations Products, you...
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User Experience Researcher, Vice President
1 week ago
Columbus, Ohio, United States JPMorgan Chase Full time $120,000 - $180,000 per yearJoin us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.As a Vice President of Experience Research in Consumer Banking (CB) Operations Products, you...
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Vice President for Student Experience
2 weeks ago
Columbus, United States Capital University Full timeVice President for Student ExperienceCapital University seeks an innovative, student-centered, and collaborative leader to serve as the inaugural Vice President for Student Experience (VPSE). Reporting directly to the President and serving as a member of the President's Cabinet, the VPSE will advance the University's mission to transform lives by empowering...
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Area Vice President of Sales
3 weeks ago
Columbus, United States Elara Caring Full timeArea Vice President of SalesAt Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.At...
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Vice President of Construction
2 weeks ago
Columbus, United States We Search People Full timeVice President Of ConstructionColumbus Ohio$180,000 to $220,000 plus bonus**My client is a leading commercial general contractor in Columbus delivering projects across office, mixed use, multifamily, education, healthcare and large ground up developments. Due to continued growth they are hiring a Vice President Of Construction to lead operations, oversee...
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Columbus, United States JPMorgan Chase Full timeA leading financial institution is seeking a Content Designer Vice President to enhance employee experience through strategic content design. You will lead the development of content strategies for internal products and ensure high-quality user experiences. The ideal candidate has over 5 years of relevant experience and expertise in user-centric content...
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Vice President Quality Assurance
3 weeks ago
Columbus, United States Columbus Staffing Full timeVice President, Quality Assurance (Qa)Cytel is seeking a visionary Vice President, Quality Assurance (QA) to lead our global QA function. This executive role ensures the highest standards of compliance with Good Clinical Practice (GCP) and international regulations, while driving innovation in quality oversight. The Vice President will provide strategic...
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Area Vice President of Sales
2 weeks ago
Columbus, United States Elara Caring Full timeDescription :At Elara Caring, the Sales Team acts as the liaison between patients who need care and our Service Line providers. You have dedicated your career to crushing your goals, and you understand that innovation and adaptation are necessary to reach company objectives and evolve the business. We are looking for a Area Vice President of Sales who is...