Commercial Retention Representative
2 weeks ago
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following: Handle and identify Business Solutions opportunities for customer’s that are not on contract and have contracts that will be expiringAssist with customer care for Business customers to include account maintenance, account renewals, review contract status and updatesDemonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customersCommunicate sales activities, reports, and results as requested by ManagementEffectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customerMonitor and manage past due accountsAttempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/servicesFrequent and regular communication with management teamManage and develop customers through Salesforce Sales CloudKnowledge, Skills and AbilitiesAbility to work well in a team environment to meet profit center goals/quotasExhibit strong sales and customer service orientation with an inclination towards helping others and proactively handle customer concernsSalesforce Sales Cloud experience a plusCapability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-throughStrong attention to detailDemonstrate the urgency to effectively resolve customer issues and/or close a saleAbility to comprehend, communicate and educate customers regarding features and benefits of Vyve servicesRegularly work in an office setting with and around co-workers and computer equipmentOperate personal vehicle on a regular basis for businessQualifications:Education: High School degree or equivalent required. College degree strongly preferredExperience: Some sales or wireless experience necessary. Office experience preferred. Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
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Commercial Retention Representative
1 week ago
Greenwood, United States Vyve Broadband Full timeVyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with...
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Commercial Sales Representative
2 weeks ago
Greenwood, United States ALL IN Painting Full timeLOCATION: INDIANAPOLISREPORTS TO: SALES MANAGER / CEODeliverables: Commercial Sales VolumeClose Rate on Bids & ProposalsGross Profit MarginSelf-Generated B2B LeadsClient Retention & Account GrowthPosition Summary: The Commercial Sales Representative is responsible for building and managing strong relationships with commercial property managers, general...
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Academic Program Director
2 weeks ago
Greenwood, United States InsideHigherEd Full timeJob ResponsibilitiesProvides leadership, management, planning, scheduling, and coordination of instruction for students in teaching college courses in Commercial Art, participate in curriculum and instructional material development, assessment functions to include program learning outcomes & student learning outcomes, student advisement responsibilities,...
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Commercial Banker
2 weeks ago
Greenwood Village, United States First Citizens Bank Full timeOverviewForever Strong. What sets First Citizens apart?Strong leadership, enduring values and a commitment to helping people and businesses prosper.As a Commercial Banker at First Citizens Bank you will carry on our tradition of developing and expanding relationships with business owners in your community to help them meet their financial goals.Commercial...
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Commercial Banker
1 week ago
Greenwood Village, CO, United States Academy Bank Full timeSummary: Dickinson Financial Corporation and its affiliated banks-Academy Bank, N.A. and Armed Forces Bank, N.A.-rely on experienced commercial banking professionals to help clients reach their goals, to positively impact economic development in our communities, and to reach our growth objectives. The Commercial Banker's primary role will be to develop and...
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Commercial Banker
24 hours ago
Greenwood Village, CO, United States Academy Bank Full timeSummary: Dickinson Financial Corporation and its affiliated banks-Academy Bank, N.A. and Armed Forces Bank, N.A.-rely on experienced commercial banking professionals to help clients reach their goals, to positively impact economic development in our communities, and to reach our growth objectives. The Commercial Banker's primary role will be to develop and...
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Commercial Banker
4 days ago
Greenwood Village, CO, United States Academy Bank Full timeSummary: Dickinson Financial Corporation and its affiliated banks-Academy Bank, N.A. and Armed Forces Bank, N.A.-rely on experienced commercial banking professionals to help clients reach their goals, to positively impact economic development in our communities, and to reach our growth objectives. The Commercial Banker's primary role will be to develop and...
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Commercial Banker
6 days ago
Greenwood Village, CO, United States First Citizens Bank Full timeOverviewForever Strong. What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Commercial Banker at First Citizens Bank you will carry on our tradition of developing and expanding relationships with business owners in your community to help them meet their financial goals....
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Commercial Banker
3 days ago
Greenwood Village, CO, United States First Citizens Bank Full timeOverviewForever Strong. What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Commercial Banker at First Citizens Bank you will carry on our tradition of developing and expanding relationships with business owners in your community to help them meet their financial goals....
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Commercial Banker
22 hours ago
Greenwood Village, CO, United States Dickinson Financial Corporation Full timeSummary : Dickinson Financial Corporation and its affiliated banks-Academy Bank, N.A. and Armed Forces Bank, N.A.-rely on experienced commercial banking professionals to help clients reach their goals, to positively impact economic development in our communities, and to reach our growth objectives. The Commercial Banker's primary role will be to develop and...
