Beverage Server

Description Job Overview:The Beverage Server shall serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facility.  Purpose:Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.  Value System:Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.  Duties and Responsibilities:Maintains complete knowledge of all menu items, liquor brands, beers, non-alcoholic selections, daily special products and services available in the assigned venueGreets guests, takes beverage orders and relays them to bartenders, effectively utilizing the POS system and PLU (Price Look Up) numbers, and utilizing the appropriate Order Call systemThe ability to garnish drinks as neededThe ability to prepare beer, wine, and frozen drinks as neededMust be able to pass Responsible Service of Alcohol TestComplies with established policies on Reasonable Service of AlcoholWith assistance from the Beverage Manager, assures each individual site is in compliance with WCH’s Alcohol Policies & Procedures regarding the sale of alcohol on Tribal propertyEnsures sufficient inventories are maintained to meet the needs of the beverage operationEnsures that all applicable reports are completed in a timely mannerEnsures the physical condition of the premises are maintained in a safe, healthy mannerEnsures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards, Alcohol Policies & Procedures, and Fiscal Policies and ProceduresAnticipates guests’ needs, responding promptly and acknowledging guests even when busyOther duties & responsibilities as assigned Job Requirements: (please ensure you meet the listed requirements prior to applying) High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employmentMust be twenty-one (21) years of age or olderSix (6) months related experience and/or training- preferred Willingness and ability to lift and carry 20lbs continuously throughout the dayMust successfully pass job interview, including a guest service auditionMust possess a high level of maturity, dependability, and punctualityAbility to speak effectively before groups of customers or employees of Wind Creek HospitalityMust be able to deal with problems involving several concrete variables in standardized situationsDemonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formatsMust successfully complete Responsible Vendor Alcoholic Beverage Service, and BASET trainingMust be able to perform basic mathematical calculationsWilling to travel and participate in training as recommended or requiredMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position Base Pay:Pay range - $9.00 - $14.00 (The base pay will depend on factors such as experience level and skillset.)Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses. THERE WILL BE NO OPEN INTERVIEWS ON 12/24. WE WILL RESUME OPEN INTERVIEWS ON 12/31.