Director of Sales

Director of Sales at Discovery Village Des PlainesLocation: Des Plaines, IL Compensation: $65k-$70k + Sales Commission Schedule: 40 hours/week; Sunday–Thursday or Tuesday–Saturday Travel: 10–20% Why You'll Love This Community At Discovery Village Des Plaines you'll join a community rooted in its vibrant location and elevated lifestyle — situated in Des Plaines, IL, the neighborhood offers seniors a rich blend of recreational options, strong community engagement and easy-access medical support. As the Director of Sales, you won't just be filling apartments — you'll be shaping experiences. You will lead a wellness-oriented lifestyle destination where the concept is about helping residents “live their dreams and create amazing memories.” You'll have the opportunity to build strategic referral networks and craft a sales culture that's centered on service, relationship-building and resident satisfaction. This is more than “just a job” — it's an opportunity to step into an upscale, high-impact role in a thriving senior living community. With a strong brand backing, modern vision for lifestyle programming and a collaborative leadership team, you'll have the autonomy to drive occupancy, partner with operational leaders and make a visible, meaningful difference in people's lives. If you're performance-driven, enjoy leading teams, building relationships and thrive in a service-centric, upscale environment — this role gives you a chance to excel, grow and be part of something special. About the Position: Discovery Management Group is seeking a motivated Director of Sales to support lead generation, nurturing, and conversion efforts for our community in Des Plaines, IL. This is a highly collaborative, individual-contributor role where you'll work closely with and receive support from our Senior Director of Sales. Your primary focus will be guiding prospective residents and families through their decision-making journey while helping the community achieve its occupancy goals. We are looking for a results-driven, people-oriented sales leader who can: Execute all facets of the Sales Playbook (discovery, tours, objections, closing). Achieve move-in and revenue goals by advancing leads through the sales process. Develop and maintain professional referral networks and conduct external business development. Partner with the Executive Director and leadership team on marketing, competitive analysis, and sales strategy. Ensure move-in processes run smoothly in collaboration with clinical and operational partners. Represent the community with professionalism, compassion, and confidence. Your Role: Director of Sales As Director of Sales, you'll serve as the primary driver of occupancy and revenue growth in the community. You'll connect with prospective residents, families, and referral sources, track and analyze sales performance, and lead tours and events to generate move-ins. Success is measured by sales conversion metrics, NOI contribution, and overall occupancy performance. Responsibilities Interact with inquiries from all lead sources; advance leads through the sales process. Conduct discovery conversations, tours, follow-ups, and closing activities. Maintain accurate CRM records for leads, prospects, and referral partners. Execute local marketing tactics and sales events to generate leads. Conduct competitive market research quarterly and report findings. Collaborate with Executive Director and Regional Sales Leadership on pricing, incentives, and strategies to drive revenue. Manage and nurture professional referral relationships through presentations and networking. Facilitate the move-in process with clinical and operations teams to ensure a smooth resident transition. Prepare sales reports, track conversion ratios, and monitor sales KPIs. Attend and contribute to community leadership and strategy meetings. Qualifications Bachelor's degree in Marketing, Business, Public Relations, or related field preferred. Minimum 2 years of sales/marketing experience. Experience in senior living or healthcare is required. Strong record of achieving sales targets and conversion goals. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with CRM systems to manage leads and pipeline. Excellent communication, presentation, and relationship-building skills. Strong organizational skills with ability to manage multiple priorities. Willingness to work onsite, conduct tours, and attend networking events which includes local travel. Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, one of the nation's largest senior living operators. With a focus on performance, innovation, and lifestyle personalization, Discovery Management Group manages and enhances senior living communities across the U.S., supporting more than 6,500 residents nationwide. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies—including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative “Experiential Living” philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. JOB CODE: 1007175