Safety Monitor

Safety Monitor - per diem-(3314866) Description Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Wentworth-Douglass Hospital remains among the nation’s top hospitals for patient experience as a recipient of the Healthgrades 2021 Outstanding Patient Experience Award for the eighth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth. JOB SUMMARY: A Patient Safety Monitor is a caregiver who provides patients in need of supervision with companionship and care. Patient Safety Monitors provide a compassionate substitute for restraints, seclusion rooms and other measures to deal with challenging patients. Under the supervision of clinical staff, patient sitters position themselves in their assigned patient’s room to maintain constant visual observation of the patient If the patient has any worries or concerns about how they’re feeling, or if their symptoms are worsening, patient sitters listen to these problems and relay them to the appropriate nurse so that further action can be taken if necessary. The role provides care in a manner that soothes patients, observes for changes in their condition, and summons nursing staff where necessary. It is important that patient sitters desist from performing unauthorized duties. ESSENTIAL FUNCTIONS: 1. Observes 1:1 patient watches for any behavior that could indicate potential problems for patient or staff. a. Remains alert at all times while on duty, ensuring supervision of patient at all times. b. Observes room for safe environment for behavioral health patients, visitors & staff. c. Monitors overall safety of patient. d. Immediately reports any changes in patient behavior to clinical staff / RN in charge of the Patient. e. Provides patients with emotional support. f. Alerts nursing staff when patients need help. 2. Management of Information a. Handles sensitive, private information with a high level of discretion, maintaining confidentiality of patient information. b. Make immediate decisions, in emergent response situations, while maintaining composure. c. Maintains routine patient watch logs. d. Communicates effectively at various social levels. Qualifications Experience Minimum Required 3+ mos in a customer service related position with proven, effective communication skills at various social levels Education Minimum Required HS Diploma or equivalent Special Skills Minimum Required Outstanding communication, listening and observation skills. Ability to work well together with others. Professional appearance and proficient personal hygiene. Calm, confident manner. Undeterred by distressed or combative patients. Ability to make immediate decisions, while maintaining composure, in emergency response situations