Help Desk
5 days ago
Help Desk - IT BR
Bristol, TN, USA Req #868 Tuesday, July 2, 2024HELPDESK TECHNICIAN
Helpdesk Technicians – will be working alongside Helpdesk Technicians and performing the duties of a Helpdesk Technician, but will serve as a first-line resource for issues and problem-solving for fellow technicians.
Job Description:
General Skills
Solid leadership and communication skills to coordinate responses to client issues. Strong self-management skills, ability to successfully process daily queues and resource management without continual oversight from leadership Strong communication skills both written and verbal Solid time management and organizational skills to optimize workflow Capability to manage multiple high priority initiatives in a fast paced technical environment Ability to interact professionally with a diverse group of colleagues and clients Ability to remain flexible and adapt work initiatives and schedules to meet client and company needs on an ongoing basis. Technical Skills, topline familiarity with Microsoft Office Suite and Customer ServiceResponsibilities
First responder to incoming client calls to ACT Helpdesk and route calls according to ACT routing policies Facilitate proactive approaches to problem solving within the framework of "One Call Resolution" goals Oversee daily coordination, routing, and resolution of ticket queues and call coordination Support the Helpdesk Manager in developing measures to improve proactive client communication during issue tracking and resolution. Ensure client requests are understood and assigned properly Consistently perform daily responsibilities outlined in Helpdesk Team Lead's Daily Checklist Work to identify client requests/tickets that may be stuck in various stages and facilitate their completion as necessary Keep Helpdesk Manager updated on all flow, performance, and coordination efforts of the Helpdesk Team (including daily attendance) Provide leadership to the Helpdesk Team through motivation and support Work to build the Helpdesk Team's rapport, morale, and motivationRequirements:
1-3 years technical experience in a desktop support position Must have an Associate's degree or equivalent experience CompTIA A+ certification preferred and other certifications a plus Experience troubleshooting network, hardware and software issues at the desktop level Excellent customer service background with professional appearance and communication skills required Ability to work successfully in both independent and team environments with minimal supervision and guidance Must be able to lift and move computers and other technology hardware as required Must be able to work flexible hours including weekends-
Front Desk Associate
4 days ago
Fall River, Massachusetts, United States H&R Block Full timeWelcome to H&R Block, a company that values people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities.We strive to continuously improve our business and have committed to a long-term strategy known as Block Horizons 2025. Our goal is simple: bigger ambitions, faster transformation, and...
-
Fall River, Massachusetts, United States Mondo Full timeJob Title: IT Project ManagerLocation-Type: Hybrid in Fall River, MA 3x/weekStart Date Is: ASAPDuration: 6-month contract-to-hire with full-time headcount approvedCompensation Range: $44-58/hr W-2Job Description:The IT Project Coordinator will oversee and manage cross-functional IT operations projects, ensuring structured planning and execution. The role...
-
Fall River, Massachusetts, United States Mondo Full timeJob Title: IT Project ManagerLocation-Type: Hybrid in Fall River, MA 3x/weekStart Date Is: ASAPDuration: 6-month contract-to-hire with full-time headcount approvedCompensation Range: $44-58/hr W-2Job Description:The IT Project Coordinator will oversee and manage cross-functional IT operations projects, ensuring structured planning and execution. The role...
-
Store Front Desk Clerk
7 days ago
Fall River, Massachusetts, United States Stop & Shop Full timeWhy Work With Us?We're an equal opportunity employer committed to diversity and inclusion. We provide a welcoming environment where associates can grow and develop their skills. If you're passionate about delivering exceptional customer experiences, join our team and help us make a difference in the lives of our customers.
-
Customer Service Representative
2 weeks ago
Fall River, Massachusetts, United States AmeriVet Full timeWe are looking to add a part-time client service representative to our veterinary care team in Bristol, VTBristol Animal Hospital is a community-driven general practice providing care for dogs and cats in Addison County. We are looking for a friendly and outgoing animal lover to join our team in a client care role. This position is responsible for front desk...
-
Member Service Representative
5 days ago
Fall River, Massachusetts, United States Undefeated Tribe Operating Company LLC Full timeMEMBER SERVICES REPRESENTATIVE (OVERNIGHT)Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club StaffLocation: 12304 N. May Ave., Oklahoma City, Ok 73120 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and...
-
Member Service Representative
5 days ago
Fall River, Massachusetts, United States Undefeated Tribe Operating Company LLC Full timeMEMBER SERVICES REPRESENTATIVEFront Desk AssociatePart Time or Full Time, Hourly Job Family: Club StaffLocation: 12304 N. May Ave., Oklahoma City, Ok 73120 Reports to: Managing Partner / Assistant General ManagerLooking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch...
-
Room Attendant
5 days ago
Fall River, Massachusetts, United States Earth Fare Full timeDescription Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing...
-
Housekeeping/Laundry Attendant
2 weeks ago
Fall River, Massachusetts, United States OCI Hospitality Full timeAbout Us:We are proudly operated by OCI Hospitality.The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our...
-
EDI Specialist
3 weeks ago
Fall River, Massachusetts, United States Mondo Staffing Full timeApply now: EDI Specialist, this is a 100% remote opportunity. The start date is ASAP for this long-term contract positio n Job Title: EDI Specialist Location-Type: 100% Remote Start Date Is: ASAP Duration: Contract Compensation Range: $40-50 Per Hour W2 The estimate above represents the candidate's typical compensation range at the time of...
-
Assistant Manager
5 days ago
Fall River, Massachusetts, United States Planet Fitness Full timeJob Summary The Assistant Manager will be responsible for assisting the Club Manager in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. You will be responsible for assisting the Club Manager and Club Staff in creating a positive member experience by providing a...
-
Fall River, Massachusetts, United States Bristol Health Full timeJob Summary Schedule: 40 hours per week, with rotating shifts: 7 AM to 3:30 PM on days, 2:30 PM to 11 PM on evenings, and every third weekend. The Pharmacy Technician performs various duties to assist the staff pharmacist. Responsibilities may include ordering, inventory control, preparing IV admixtures, packaging, labeling, and distributing...
-
Tax Examiner VI
3 weeks ago
Fall River, Massachusetts, United States State of Massachusetts Full timeAgency Overview**: The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct...
-
Tax Examiner VI
3 weeks ago
Fall River, Massachusetts, United States Mass., Inc. Full timeAgency Overview : The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to...
-
Region Supplier Relations Director
5 days ago
Fall River, Massachusetts, United States Rexel USA, Inc Full timeRexel USA is recognized as a Great Place to WorkRexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer.A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a...
-
Region Supplier Relations Director
1 week ago
Fall River, Massachusetts, United States Rexel, Inc Full timeRexel USA is recognized as a Great Place to WorkRexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer.A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a...
-
General Manager03795 390 Rhode Island ave
6 days ago
Fall River, Massachusetts, United States Domino's Franchise Full timeABOUT THE JOBYou were born to be the boss. You get up in the morning and make sure everyone else in the house is doing what they need to do. Then you go to work and ensure that everyone there is doing what they need to do, even your boss. Well, maybe it's time you moved up. You want to be the boss? Domino's Pizza is hiring assistant managers. It's a tough...
-
Help Desk Representative
7 days ago
Patuxent River Estates, Maryland, United States V2X Part timeJoin Our TeamV2X is committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility allows us to leverage differences, encourage innovation and expand our success in the global marketplace.We are seeking a highly...
-
Help Desk Specialist II
3 weeks ago
Elk River, Idaho, United States The Bank of Elk River Full timeJoin Our Team as a Help Desk Specialist II at The Bank of Elk River Are you passionate about solving tech problems and providing top-notch customer service? Join our team as a Help Desk Specialist II, where you'll troubleshoot IT issues, assist users with software and hard ware, and ensure smooth daily operations. Be the friendly face of our IT department...
-
Fall River, MA, United States Mondo Full timeJob Title: IT Project Manager Location-Type: Hybrid in Fall River, MA 3x/week Start Date Is: ASAP Duration: 6-month contract-to-hire with full-time headcount approved Compensation Range: $44-58/hr W-2 Job Description: The IT Project Coordinator will oversee and manage cross-functional IT operations projects, ensuring structured planning and execution....
-
Front Desk Receptionist
3 days ago
Toms River, New Jersey, United States SightMD Part timeA career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of...
-
Front Desk Representative
4 days ago
Wood River, Illinois, United States H&R Block Full timeAbout H&R BlockWe believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.Our company values diversity and inclusion, making everyone feel like they belong as part of a larger team. We strive to continuously improve our business with a long-term strategy and...
-
Office Manager
5 days ago
Toms River, New Jersey, United States InMotion Home Therapy Full timeInMotion Home Therapy - Front Desk Manager – InMotion Home TherapyInMotion Home Therapy is seeking a Front Desk Manager to run the front of our office. We are looking for a personable, calm, and highly organized professional who can communicate effectively with patients and provide excellent customer service. The ideal candidate will have experience in a...
-
Long Term Care Assistant
1 week ago
Park River, United States Good Samaritan Society Full timeWe offer an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.In this role, you...
-
Toms River, New Jersey, United States Ocean County Library, NJ Full timeSalary: $18.45 Hourly Location : Lakewood, NJ Job Type: Part-Time Job Number: P-109-25-56-1000 Department: Public Services - Lakewood Division: Lakewood Branch Opening Date: 03/25/2025 Closing Date: 4/1/2025 11:59 PM Eastern Description 21 hours per week Schedule: Mon & Tues: 3-9; Wed & Thurs: 4-9 Please fully complete application, even if attaching a resume...
-
Business Support Specialist
3 days ago
Pearl River, New York, United States LanceSoft Full timeAbout the PositionThis role is ideal for someone who wants to contribute to the growth and success of LanceSoft's R&D Business and Laboratory team. As an Operations Assistant, you will play a vital part in supporting our staff members and helping them advance our Vaccines R&D portfolio.Key ResponsibilitiesYou will be responsible for managing laboratory...
-
Administrative Operations Coordinator
3 days ago
Pearl River, New York, United States LanceSoft Full timeJob DescriptionAs an Operations Assistant, you will provide crucial support to the daily operations of the LanceSoft R&D Business and Laboratory team. Your primary goal will be to help staff members focus on advancing our Vaccines R&D portfolio by handling routine business support tasks and defined projects. You will work closely with a team of 4...
-
Massage Therapist
7 days ago
Elk River, Minnesota, United States Bodywise Chiropractic Center Full timeJob Description Job Description Come join our team as a certified massage therapist Therapeutic massage therapy is highly beneficial for our patients. Unqualified candidates will not be considered. We provide life altering health care to our patients. In our clinic we pride ourselves on not only being healers but teachers. We are looking for a massage...
-
Administrative Coordinator
2 days ago
Toms River, New Jersey, United States SightMD Part timeSightMD is a leading integrated ophthalmic provider group with a mission to deliver unparalleled eye care services. As a Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and customer service. You will be the first point of contact for patients, greeting them, collecting demographics, answering questions, scheduling...
-
Unix Systems Engineer
15 hours ago
Patuxent River Estates, Maryland, United States SMX Full timeAt SMX, we're seeking a skilled Unix Systems Administrator to join our team at the Patuxent River Data Center. The ideal candidate will have experience working in a fast-paced IT environment and possess a strong understanding of Unix system administration.Key Responsibilities:Assist in identifying projects and tasks requiring advanced supportAttend weekly...
-
Truck Captain Driver
1 week ago
South River, New Jersey, United States College Hunks Hauling Junk & Moving Full timeCollege Hunks Hauling Junk and Moving is Hiring for Drivers. (and helpers) Fun Job Where you are active NOT stuck at a desk. See NJ travel all over the state. We help our customers remove items that they no longer want and we take them away. We donate to those who are in need. We help customers move items that they need moved. Help the community and those is...
-
Network Systems Specialist
1 week ago
Elk River, Idaho, United States Elk River Full timeAbout the Position: The City of Elk River is seeking a highly skilled IT Network Specialist to provide technical and operational support for the city's technology-related hardware, software, and networking systems.Job Summary: We are looking for a detail-oriented and customer-focused individual to assist the IT Manager in the lifecycle of all city...
-
Toms River, New Jersey, United States Ocean County Library, NJ Full timeJoin Our Team: If you're passionate about working with children and delivering exceptional service, we encourage you to apply for the Library Assistant/Senior Library Assistant position. As a member of our team, you will have the opportunity to make a difference in the lives of our young patrons and their families.Key Responsibilities: Support librarians in...
-
Summer Enrichment Para-Professional
3 weeks ago
River Oaks, Texas, United States Region 11 Education Service Center Full timePrimary Purpose: Provide instructional assistance to students under the direct supervision of a certified teacher. Assist in preparing, conducting, and managing classroom activities. Education/Certification:High school diploma or hold a General Educational Development (GED) certificate Have met formal academic assessment, associate's degree, or two years of...
-
Summer Enrichment Para-Professional
3 weeks ago
River Oaks, Texas, United States Region 11 Education Service Center Full timePrimary Purpose: Provide enrichment instruction to students under the direction of the site coordinator. Education/Certification:High school diploma or hold a General Educational Development (GED) certificate Have met formal academic assessment, associate's degree, or two years of study at an institution of higher learning* Valid Texas educational aide...
-
IT Infrastructure Specialist
3 days ago
Hood River, Oregon, United States Mid Columbia Childrens Council Full timeAt Mid Columbia Childrens Council, we are seeking a highly skilled IT Systems Administrator to join our team.About the RoleThe IT Systems Administrator will be responsible for designing, organizing, modifying and supporting the organization's computer systems. This includes upgrading and managing software and hardware, as well as handling issues related to...
-
Student Success Coordinator
1 day ago
River Grove, Illinois, United States Triton College Full timeAbout Triton College">Triton College is a premier educational institution committed to delivering high-quality student support services. Our dedicated team is passionate about creating a supportive learning environment that fosters academic excellence.">Job Description">We are seeking a highly motivated and detail-oriented individual to fill the role of...