Sr Solar Troubleshooting Technician

2 weeks ago

Palm Beach Gardens, United States NextEra Energy Full time

Senior Solar & Storage Remote Troubleshooting Support Technician Location: Renewable Operations Control Center (ROCC), Palm Beach Gardens, FL NextEra Energy’s Power Generation Division is seeking a Senior Solar & Storage Remote Troubleshooting Support Technician to provide real-time technical support for solar and battery storage sites across the U.S. and Canada from the Renewable Operations Control Center (ROCC). This role executes critical renewable operations support processes at an advanced level, including troubleshooting offline equipment, supporting field personnel during live events, modifying control parameters, and collaborating with engineering on configuration management. The position ensures control room compliance with regulatory requirements and involves daily execution of procedures, interpretation of trends and drawings, and operation of SCADA systems and asset-specific OEM software. Shifts may include nights, weekends, holidays, and occasional overtime. Responsibilities include, but may not be limited to: -Remotely restore inverters and storage systems through resets, parameter changes, and approved TMODs. -Create detailed Maximo work orders with job plans when remote restoration is unsuccessful or not permitted, documenting diagnostics and identifying likely failed components. -Support live troubleshooting by guiding field technicians via phone and escalating to the fleet team when applicable. -Collaborate with fleet teams and other support organizations to mitigate fleet-wide issues and establish best-practice troubleshooting methodologies. Additional Requirements: -Advanced experience using OEM software such as GE HDM, GE ToolBoxST, PE PowerComms, or SMA Sunny Central. -Minimum 2 years’ field troubleshooting experience on GE or PE inverters with a strong understanding of DC field systems. Desired Qualifications: -Strong background with GE or PE technologies. -FPL/NextEra operations experience. -Proficiency in MS Office Suite, Maximo, and CEWIS Historian.Job Overview Employees in this senior-level role support the Renewable Operations Control Center (ROCC), which serves as the monitoring and operations center of NextEra Energy Resource's wind, photovoltaic (PV) solar, and battery energy storage fleet. This position executes all critical ROCC Operations processes, including, but not limited to, plant Start-Up/Shutdown (Curtailment), Daily Work Management (troubleshooting and outage restoration), and Energy Market Communications.Job Duties & Responsibilities Under limited supervision: Ensures control room compliance with all relevant regulatory compliance requirements Executes procedures and interprets trends and drawings daily Requires ability to learn and operate new and existing systems Communicates major events such as unit outages, environmental events, security events, and others to external entities, executive management, and key support groups effectively Follows a 12-hour rotating shift that requires employees to work nights, weekends, and some holidays, as well as occasional overtime Meets attendance and storm duty requirements Performs other job-related duties as assigned Required Qualifications High School Grad / GED Associate’s or Equivalent Experience Experience: 2+ years Preferred Qualifications Bachelor’s - Engineering NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click to learn more.

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