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Catering and Events Manager

1 week ago

Big Sky, United States Moonlight Basin Full time

We Want Changemakers

Is that you? At Moonlight Basin our Mantra is Motivation, Opportunity, Organization, Nature, Leadership, Integrity, and Teamwork. We offer our "changemakers" an inclusive, rewarding, fun, work environment, with endless opportunity to provide the highest levels of service and experience positive teamwork.

Whether it's winter or summer, Moonlight Basin is something you won't soon forget The mountain scenery, direct access to the finest downhill skiing that Big Sky Resort has to offer, cross country skiing, snowshoeing, snowmobiling, hiking, golf and so much more all add up to the perfect place to work and the perfect place to enjoy Montana.

At Moonlight Basin we strive for nothing but the very best quality of amenities, facilities, recreation, food, beverage, and top-notch service to all our owners, members, and guests.


CATERING AND EVENTS MANAGER

The Catering and Events Manager will be responsible for delivering the member and guest experience from event planning, to handling guest/ member requirements during meetings, private dinners, and special events, to post-event follow-up with guests/members. Key job duties include managing the daily operations of the catering and events department, in conjunction with the broader food and beverage department. Where applicable, this role will also involve the management and active coaching of assigned F&B associates. The Catering and Events Manager is responsible for providing exceptional customer service, while striving for the highest of standards to provide members and their family and guests with a memorable experience.


 WHAT YOU WILL DO:

Execute banquet and catering functions as directed according to Banquet Event Orders and related event documents. Act as the on-site point of contact to manage and oversee vendors and communicate with clients during the planning and execution of events at Moonlight Basin. Develop and continually update BEOs (Banquet Event Orders), order sheets, equipment lists, timelines, staff schedules, pull lists, etc. for each event, and ensure documents are shared to departments and staff accordingly. Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas and maintain strict control over all company owned equipment. Cleaning and storing all equipment in a secure manner and communicating any maintenance issues to the management including banquet equipment repair or safety issues. Manage event staff, including recruiting, training, coaching, scheduling, and disciplinary action as needed to create an exceptional team. Identify challenges, propose solutions, and facilitate resolution. Maintain a professional work environment and project a favorable image of the company to the public. Demonstrate the highest level of customer service to internal and external costumers using verbal and written communication skills.


 KEYS TO SUCCESS:

Minimum of 3 years venue or hospitality experience, specifically banquet/catering, food service and/or event experience.  Prior experience in a luxury hotel or private club preferred.  High school degree (or GED) required. College degree in hospitality, event management, or another related field preferred. Ability to work calmly and complete tasks in a fast-paced, sometimes stressful hospitality environment with unpredictable business levels. Excellent people and guest recovery skills. Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.  Experience with JONAS or other similar hospitality management software required. Must comply with Moonlight Basin's grooming and uniform policies.  Hours worked each week will vary based on business demands, but generally consist of five 10-hour shifts. Must be available to work all shifts, overtime, weekends, and holidays.  This is a full-time, year-round position.

BENEFITS OF EMPLOYMENT:

Standard insurance benefits and 401(k) match with no vesting schedule Competitive wage plus annual bonus Complimentary meal per shift  Tuition reimbursement Employee housing in Big Sky and free transportation to Moonlight Basin Free transportation to and from Bozeman Wellness program that covers Big Sky season ski pass End-of-season discounts on our retail store items  End-of-season employee celebration and Manager retreat

Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.